Office Manager Accounts Receivable

Jasmine Bolch

Kings Mountain, NC ***** 980-***-**** ad2tb0@r.postjobfree.com

Education

CERTIFICATES CATAWBA VALLEY COMMUNITY COLLEGE - HICKORY, NC MAY 2023

·Accounting & Finance: Accounting Computerized Certificate

CANDIDATE FOR ASSOCIATES IN APPLIED SCIENCE EXPECTED GRADUATION: MAY 2024 CATAWBA VALLEY COMMUNITY COLLEGE – HICKORY, NC

·Major: Business Administration

Experience

DENTAL OFFICE MANAGER GASTONIA PEDIATRIC DENTISTRY GASTONIA, NC FEBRUARY 2019 - PRESENT

·Supervise and lead team of dental hygienists and support staff of 6.

·Maintains patient data with required regulatory chart documents, personal information, and treatment consultation documentation.

·Prepares insurance claim forms, explains benefits, and outlines pricing details for procedures and services.

· Improve office operations by automating client correspondence, record tracking and data communications.

·Develop and implement office management procedures to increase training team productivity and accuracy.

·Liaison between hospital departments to facilitate dental treatment for patients undergoing general anesthesia.

FRONT DESK FRIENDLY DENTAL GROUP GASTONIA, NC OCTOBER 2021 – JUNE 2022

·Work closely with patients to deliver excellent and direct individualized patient care.

·Act as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining prominent levels of communication.

·Deliver excellent patient experiences and direct care.

·Explain upcoming treatment preparation, instructions, and other facts to patients.

·Complete resident assessments in accordance with current regulations and guidelines.

INSURANCE COORDINATOR HEARTLAND DENTAL CHARLOTTE, NC APRIL 2021 – AUGUST 2021

·Filed patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.

·Generated financial statements and reports detailing accounts receivable status.

·Posted insurance and patient payments and process accounts receivable.

·Reviewed treatment plan fees and payment options with patients.

Skills & Certifications

*MICROSOFT OFFICE DENTRIX SOFTWARE OPEN DENTAL SOFTWARE

*CPR

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