Customer Service Representative
Resume:
Mynique Frazier
Stone Mountain, GA *****
*****************@*****.***
To obtain a position within a company where my previous work experience as well as my willingness to learn new things can be utilized to the maximum potential. Reliable, Great attitude, able and willing to follow directions, respects authority hardworking and a Team player. Authorized to work in the US for any employer
Work Experience
Customer Relations Representative
Peopleready
May 2022 to December 2023
I help people find jobs, answered inbound calls, sent emails, Made outbound calls, update cases, process payment and data entry
Resolution Coordinator II
Walmart
October 2021 to May 2022
Working bank disputes on behalf of Walmart
Customer Service Representative
Alorica
March 2020 to January 2022
Answering inbounds calls on behalf of Costco. I helped customer get refunds, track orders and place orders
Customer Service Representative
Family Dollar - Stone Mountain, GA
September 2020 to March 2021
Running the cash register
Stocking
Cleaning
Answering the phone
Customer Service Representative
Circle K - Wake Forest, NC
August 2018 to April 2020
Running the cash register
Stocking
Cleaning
Answering the phone
Fresh Associate
Amazon Fulfillment Center EWR6 - Avenel, NJ
April 2016 to August 2018
picked and packed customer orders.
Education
High school diploma
Leaders For Life - Newark, NJ
February 2016 to February 2017
Skills
• Microsoft Word
• Tutoring
• Mentoring
• Sales
• Microsoft Outlook
• Microsoft Powerpoint
• Microsoft Excel
• Microsoft Office
• Customer service
• Windows
• Typing
• E-commerce
• Google Docs
• Customer support
• Operating Systems
• CRM Software
Assessments
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Recruiting — Proficient
January 2022
Managing the candidate sourcing and selection process Full results: Proficient
Workplace safety — Proficient
September 2020
Using safe practices at work
Full results: Proficient
Customer focus & orientation — Proficient
September 2021
Responding to customer situations with sensitivity Full results: Proficient
Sales skills — Proficient
June 2021
Influencing and negotiating with customers
Full results: Proficient
Technical support — Proficient
February 2022
Performing software, hardware, and network operations Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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