Haydn Bradley

IT SUPPORT

559-***-**** ad2t9z@r.postjobfree.com Sacramento, CA 95608

SKILLS

• Verbal and Written Communication

• Linux Skills

• Judgment and Decision-Making

• Coaching and Mentoring

• Handling Customer Complaints

• Time Management

• Critical Thinking

• Virtual Machines

• Management of Personnel Resources

• Microsoft Office

• Process Improvement

• Recruiting and Hiring

EXPERIENCE

SHIFT MANAGER

Five Guys

Clovis, CA

October 2020 - December 2023

• Addressed customer complaints and resolved conflicts.

• Maintained a safe work environment by enforcing company policies and procedures.

• Provided guidance and support to shift teams, ensuring all tasks were completed on time and efficiently.

• Taught newly hired team members and shift managers business policies and procedures.

• Conducted daily walkthroughs of the store, identifying potential risks or hazards.

• Tracked store inventories and replenished item levels by ordering new products.

• Tracked employee progress and implemented corrective actions to minimize mistakes and promote growth.

• Reported equipment repair and employee training needs to managers. MOVER

Quality Furniture Installations

Clovis, CA

May 2020 - August 2020

• Efficiently loaded and unloaded furniture from truck using appropriate safety techniques.

• Used problem-solving skills to efficiently complete moves.

• Organized trucks prior to departure ensuring all necessary supplies were stocked and ready for use.

• Cleaned and maintained supplies, tools and equipment to comply with safety regulations.

• Adapted quickly when presented with changes in scheduling or other unexpected circumstances.

• Provided excellent customer service by answering questions about the move process and potential delays. EDUCATION

BACHELOR OF ARTS (B.A.) IN CYBER SECURITY

Western Governors University, Utah

Expected graduation Mar 2025

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