Lateisha Lattimore
Contact
Winston Salem, NC 27103
*************@*****.***
Objective
Goal-oriented and highly motivated individual seeking a career with your company. Highly capable of contributing to organizational growth with the following attributes: Oral/Written Communications, Patient Registration, Telephone Etiquette, Customer Service, ICD-9/CPT, Prime Suit (EMR system), Microsoft Word/Excel, Typing and CPR.
Education
East Forsyth High School
2000-2004
College Preparation
Diploma
Winston Salem State University
2004-2007
Business Management
Forsyth Technical College
2010-2010
Medical Unit Secretary
Certificate
Brookstone College of Business
2013-2016
Medical Office Administration
Associates Degree
Forsyth Technical College
2023- Present
Nursing
Experience
2022-2023
Patient Registration • Atrium Health- Davie Medical Center
Check patients into the Emergency Department, verify insurance, collect copayments and outstanding balances.
2020-2022
Front Desk Supervisor • Springhill Suites by Marriott
Supervise and train front desk staff, handle escalations with guests.
2015-2017
Claims Service Consultant • National General Insurance
Provide excellent customer service, answer phones with a positive attitude, and assist customers with existing claims, file new claims involving life, auto or home insurance.
2009-2011; 2012-2016
Medical Unit Secretary • Atrium Health- Baptist Medical Center
Register patients, verify insurance, appointment scheduling, inventory control.
2013-2016
Front Office Administrator • U.S. Healthworks
Register patients, handle money transactions, file workers compensation claims, prepare patients for drug screenings.
2009-2016
Payroll • KMS Creations
Keep record of timesheets for employees.
References
[Available upon request.]