Desktop Support Machine Operator

Markeil Berry

Desktop support

Pine Bluff, AR ***02

***************@*****.***

+1-501-***-****

Authorized to work in the US for any employer

Work Experience

Production Assistant

Man Power - Vineland, NJ

November 2009 to Present

Packing products per order

warehouse Labor

CMCO

CMCO Technology Desktop and Network Support

1998 to Present

Component Level repair and build: Custom build computer systems and Servers

• Install, Configure and Maintain: XP, Vista, 7, OSX (Lion) / Microsoft Office Suites 2003, 2007, 2010

• Image hard-drives with GHOST

• Virus scans and removals / Data retrieval

• Group policies and permissions through Active Directory

• Network System usage User accounts and privileges

• Network logs Software and hardware updates server traffic, security and backup functions Scheduled performance tests

• Building or configuring new hardware, installing and updating software packages, creating and maintaining computers )Troubleshoot and repair to component level)

• On-call for computer repair

Machine Operator / Production

Accu staffing - Vineland, NJ

2005 to 2008

Machine Operator

warehouse Labor

Sanitation

Sanitation

Sara Lee - Carrollton, TX

September 2001 to January 2005

Performed pre-wash cleaning of 35 machines

Ensured compliance with OSHA standard

Education

New Jersey Career Center - Computer Education Institute - Riverside, CA Skills

• Custom build computer systems Computer Sales Comptia A+

• TCP

• Active Directory

• TCP/IP

• DNS

• Linux

• Microsoft Windows

• LAN

• Technical Support

• Help Desk

• DHCP

• Computer Networking

• Software Troubleshooting

• Operating Systems

• Network Support

• Mac OS

• WAN

• VPN

• Desktop support

• Technical support

• IT support

• Help desk

• Active Directory

• DNS

• LAN

• TCP/IP

• TCP

• iOS

• Telephony

• IT

• Network support

Certifications and Licenses

CompTIA A+

June 2009 to Present

Additional Information

Technical Qualification:

• Custom build computer systems Computer Sales Hardware:

• Storage devices, backup media, motherboards, processors, memory and cooling,

• Operating Systems: commands, directory structures, disk management, administration, operation and optimization

Networking:

• TCP/IP, mail protocol, FTP, proxy, broadband, wireless and routers Security, viruses, malware, permissions, encryption and authentication

• Proficient in computer installation, configuration, and upgrading.

• Capable of diagnosing and troubleshooting problems with PCs as well as performing preventative maintenance (including client and server computer networks)

• Novel 4.11, Windows NT 4.0, & Windows XP professional, Window Vista,

• Migrations: from PC to Mac environment

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