Bonnie

Reyes

**** ********* *** #***,

Addison, TX 75001

972-***-****

ad2t3z@r.postjobfree.com

Results oriented professional with strong on-site property management experience. I have a track record of success in sales, resident retention and customer service. I am looking for an opportunity with a stable company where I can utilize my knowledge, skill set and have the ability for growth.

Accomplishments

Awarded for 100% -Quarterly Shopping Reports

Awarded yearly company trip-Exceeding Leasing Expectations

Created strategies for Resident Retention Projects

Exceeded Sales Quotas

Improved Resident Satisfaction Rates

Awarded for Going Above and Beyond to Assist Residents

Experience

AUGUST 2004 – PRESENT

Resident Services Coordinator / Addison Apartments at the Park, UDR

(Leasing Consultant/Assistant Manager)

Prepare weekly fliers and marketing reports, assist customers with finding their new apartment home, inspect vacant and make-ready apartments, provide customer service to team members, residents, and potential residents.

APRIL 2003 – AUGUST 2004

Leasing Consultant / Arbor East/Azalea Court, Corcoran & Jennison Management

Assistant potential residents find their new home, provided customer service on the phone and in person, made daily bank deposits, delivered notices, generated weekly reports for corporate, audited resident files for accuracy and compliance.

JULY 2001 – APRIL 2003

Leasing Consultant/Assistant Manager/White Rock Trail/English Oaks, Pallas Realty Advisors

Inspected make-ready apartments, move out inspections, resident retention, responsible for weekly reports, leased apartment homes, marketing, shopping competitors, assisting property manager with renewals and other projects.

NOVEMBER 1999 – JULY 2001

Dispatcher/Inventory Clerk/Mattress Giant

Date entry, generated purchase orders, filing, copy, answer phones, schedule deliveries, provide customer service.

Education

JUNE 1986

Diploma / South Garland High School

Skills

Bilingual in English/Spanish

MS Word and Excel

MRI Software

Rent Roll, Blue Moon, AMSI, TAA and Real Page Experience

Leasing Certifications

Organized and Dependable

Strong Customer Service Skills

Code and Compliance Certificates

References

Maria Bous, Community Manager

214-***-****

Kisha Ross, Floor Supervisor

214-***-****

Norma Kennedy, Office Manager

972-***-****

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