Call Center Customer Service
Resume:
Shenita Gray-Elder
Alameda, CA
*********************@***********.***
Work Experience
Hair Stylist
Freelance/Self Employed - Alameda, CA
March 2011 to Present
To wash, blow-dry, style, clients hair as desired on an appointment based schedule. Using Word of mouth for promotional/network services
Server
Denny's Restaurant - Oakland, CA
August 2021 to October 2021
To serve guests dining in, as well as help chef/cook prepare to-go orders, graveyard shift Telefunder
SD&A TELESERVICES, INC - Inglewood, CA
April 2009 to June 2011
my duties were to call current subscribers, in a call center, asking them to resubscribe to expired subscriptions some including KCET, Atlanta's botanical Garden, and a plethora of non-profit organizations. Also attempting to ask new subscribers to subscribe to nonprofit organizations as well. Education
Some College in Business Management
College of Alameda - Alameda, CA
August 2022 to December 2022
Skills
• Microsoft Word
• Microsoft Excel
• Microsoft POS
• Microsoft PowerPoint
• Articulate writer
• Articulate speaker
• Proficient writer
• Professional work ethic
• Hands on learning
• Ability to easily adapt to workspace
• Ability to proficiently obtain and achieve task set at hand
• Hair Styling
• Retail Sales
• Front Desk
• POS
• Cleaning Experience
• Host/Hostess
• Laundry
• Cooking
• Communication Skills
• Cashiering
• Customer Service
• Serving Experience
• Kitchen Experience
• Sales
• Assistant Manager Experience
• Merchandising
• Bookkeeping
• Cash Handling
• Proficient janitorial services as well
Certifications and Licenses
Ca id
August 2014 to May 2025
F1742118
California State ID
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