Customer Service Warehouse Shipping

Connie Pappas

520-***-**** ****************@*****.***

Objective: to work with a company that can provide career building challenges, that teaches and delivers excellence in every aspect for a long-term career]

Experience

SUMMARY OF QUALIFICATIONS

7 Years as a right of Way Agent (Submitting and Receiving Permits for various Venders and

Municipalities.

10 years warehouse Shipping and Receiving

Thirteen years of wholesale retail management and customer service

17 Years Certified Smith systems Driver

valid locale Driver license with good DMV record

can operate most large warehouse equipment.

Ability to read and interpret documents such as procedure manuals, operating maintenance instructions and some blueprints.

Knowledgeable in use of MS Outlook/Excel/Word, GUI, and Oracle, Google Earth, My World,

ICOMS,

can operate most office equipment, OSAE, Phones, Fax, Photo copiers, Computers.

Knowledge of Most internal and External industrial Construction operations,

Leadership and Management skills, idea generator, self-starter Proficient at working independently and with others

High degree of personal responsibility, commitment and integrity

Good communication and organizational skills

Very adaptable to change.

PROFESSIONAL EXPERIENCE

Wright Of Way Agent I

Act as liaison between engineering operations, contractors, vendors, planners,

and design to ensure the smooth transition of all permits sent and received.

Determine roads, bridges and utility systems needed for construction.

Review revise and update all online and hard copy forms and applications as required for

Each individual permit required for Venders and Municipalities.

Coordinate permitting and pole applications, joint-trenching, and make-ready engineering for

utility poles.

make sure all permits where up to date, active and revised as needed until construction was

. complete.

SHIPPING AND RECEIVING SPECIALIST II

Fulfillment of required CPE counts.

an understanding and use of basic inventory theory.

Pull materials from shelves or yard as requested by orders generated daily.

Replenish and maintain all material inventory for technicians and digital stores within a 250-mile radius Of

Tucson AZ.

Assigned and received all equipment from technicians and contractors.

Perform monthly physical Inventory or cycle counts.

Scan, Sort, and pack material and CPE for transport

Performed assigned duties with high attention to detail and use of sound analytical judgment

Deliverer materiel to other sites using Cox vehicle.

MANAGEMENT

Implemented hiring and dismissal policies and procedures for retail and wholesale stores.

prepared weekly work schedule for 15 to 20 employees to maintain coverage for each of company’s three shifts.

Restructured and improved store sales by 28% in 6 months period by working closely with loss prevention.

Coordinated special sales and promotional activities.

Maintained supply of appropriate merchandise and insured we received the correct credit for any damaged goods

responded to written and telephone requests for accounting and customer complaints.

Ordered, received, and stocked store merchandise

Completed daily cash reconciliation.

Verified bank deposits, money orders, and lottery ticket inventory.

Completed merchandise price changes.

Maintained gasoline inventory.

maintained a clean and safe work environment.

facilitated “How to Classes” on installation of various flooring, paint, tools and plumbing to customers

Maintained equipment by troubleshooting repairs.

WORK HISTORY

Cox Communications 07/10/2006 to 1/10/2023

Retail Chain Store Manager, Circle K Stores, Tucson, AZ, 06/2003 - 02/2006

Department Manager, Home Depot, Phoenix, AZ, 11/1999 - 06/2003

Education:

General Education Degree

University of phoenix

Interests: camping, fishing, boating, volunteering.

References are available on request.

Contact this candidate