Post Job Free

Resume

Sign in

Customer Service Centre Manager

Location:
Delhi Division, Delhi, India
Salary:
As per the company Norms
Posted:
January 15, 2024

Contact this candidate

Resume:

MAYANK

BHARDWAJ

EDUCATION

• Bachelor of Science in Hospitality Management (2018-2021)

(Chandigarh Group of College -Chandigarh College Of Hotel Management And Catering Technology, (Under NCHMCT) PROFILE

I am an enthusiastic, self-motivated,

responsible, hardworking person. I am a

mature team worker and adaptable to all

challenging situations. I am able to work well

in a team environment as well as using own

initiative.

CONTACT

PHONE:

964-***-****

EMAIL:

ad2syb@r.postjobfree.com

ACTIVITIES AND INTERESTS

Singing

Playing Cricket

Love to interact with people.

Client relationship, management abilities

Strong and convincing personality

LANGUAGES KNOWN

Hindi

English

PERSONAL INFO

DOB: 26/june/2001

Nationality: INDIAN

Gender: Male

WORK EXPERIENCE

Currently working with CULT FIT HEALTHCARE PVT LTD as a Center Manager since Oct-21

Job Responsibility

• Responsible for managing the operation of the center.

• Responsible to train and supervise staff

• Meeting the sales targets for the organization through effective planning, identifying prospective customers, lead generation and communication.

• Daily MIS report to Operational Heads

• Ensuring high quality business activities with good customer satisfactions, service and profitability for the organization.

• Working on Kronos software for operational activities HEALTHIANS PVT. LTD Gurugram

Worked as an Executive Sales From Jun-21 to Sept-21. Job Responsibility

• Converting Leads into Sales

• Worked toward achieving challenging monthly targets

• Converting customer queries into actual sales

INDUSTRIAL TRAINING

PULLMAN NOVOTEL AEROCITY, NEW DELHI

December2019–March2020

Worked as an Trainee for 4 months during the period I was placed in four core departments

EXPERIMENTAL LEARNING:

• Learned setup and closing of restaurant.

• Bar techniques, cocktail and mock tail preparation and beverage service.

• Effective communication with the guest in proper manners.

• Enhance salesmanship.

• Bed Making

• Worked at Live Buffet

KEY SKILLS AND CHARACTERISTICS

• Basic knowledge of MySQL

• Working experience in MS EXCEL

• Good listener

• Good Team player

ACHIEVEMENTS

• Received Employee of the Month for October 2023 in the North Zone India, in acknowledgment of my significant contributions.

• Was a member of Food & Beverage club in my college.

• Participated in dining etiquette workshop organized by college.

• Won first prize in inter-school abacus competition.

• Won first prize in solo singing competition at Zonal Level



Contact this candidate