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Customer Service Representative

Location:
San Jose, CA
Salary:
25 hr
Posted:
January 15, 2024

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Resume:

Khatib

Baskin

Smrnya, Ga *****

470-***-****

ad2sws@r.postjobfree.com

Accomplished and energetic customer service representative with a solid history of achievement in retail management, looking to gain a new and challenging position that will both utilize my existing skills and promote personal and professional growth

Skills

Ability to Mult-Task

Great Communication Skills

Good Leadership Skills

Data Analysis

Hardworking

Efficient with Microsoft Office

Great Time Management Skills

Good Problem Solving Skills

Experience

2021 – CURRENT

Parking Attendant / Lanier Parking

Maintain operation at car park and ensure customers get high quality service and satisfaction

Respond swiftly to sound of alarm attached to marked vehicles when activated and investigate disturbances

Identify possible risks at car park and resolve conflict where it arises

Carry out regular patrol of parking area and issue notices of payment to customers for non compliance to parking terms and condition

Ensure daily reports are produced showing irregular occurrences

Ensure a safe, hazard free, and clean parking environment

2017 – 2020

Delivery Driver / O’Reilly’s Auto Parts

Meeting delivery deadlines

Perform basic truck maintenance

Loading and unloading cargo

Track shipments and deliveries

Obtain client or customer signatures when needed

Communicate with dispatchers, drivers and other team members to make deliveries

Follow the best practices for safety, both on the road and while loading or unloading a truck

Accept payments for delivered items

Adhere to assigned routes and follow time schedules

Prepare reports and other documents relate to deliveries

2013 – 2017

Customer Service/Department Associate / Home Depot

Provide a positive representation of Home Depot

Proactively assist customers in solving problems

Greet customers entering and throughout the store, thank customers when finished and when they are leaving the store

Assist with maintaining back stock levels

Assist with merchandise resets through the store

Ensure signage is current throughout the store

May operate forklift with proper training

Communicate any store issue to management team for follow up

Education

CURRENT

Exercise Science/Physical Therapy / Life University

Currently on the path to graduation

MAY 2010

HS Diploma / Tri-Cities High School

Completed all GA High School required courses that led me on a path to graduation



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