High School Business Operations

GW GARRETT WILLIAMS

******************@*****.*** 718-***-**** The Bronx, NY 10457

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PROFESSIONAL

SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to company team goals.

SKILLS Teamwork and Collaboration

Attention to Detail

Organization and Time

Management

Good Telephone Etiquette

MS Office

Critical Thinking

Self-Motivated

Decision-Making

Excellent Communication

Planning and Coordination

Moderate experience in

coding

4 years of electrical/CTE

training

WORK HISTORY Business Operations Bronx Zoo - The Bronx, NY 03/2023 - CURRENT Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Promoted store promotions and incentive programs to increase overall sales revenue.

Helped customers complete purchases, locate items, and join reward programs.

Welcomed customers and helped determine their needs. Restocked and organized merchandise in front lanes. Assisted customers with returns, refunds and resolving transaction issues.

Worked closely with shift manager to solve problems and handle customer concerns.

Handled cash transactions accurately, contributing to balanced daily financial reports.

Resolved customer complaints promptly and professionally to maintain positive reputation.

Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff. Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality. EDUCATION High School of Energy And Technology, 2474 Crotona Ave, The 06/2022 Bronx, NY 10458

High School Diploma

Honor Roll- Sep 2018-Jun 2022

NSHSS Scholarship Recipient

3.6 GPA

Awarded CTE Endorsement

Advanced Regents Diploma

Completed AP course in Literature, Computer Science National Honors Society Member

Cum laude graduate

ADDITIONAL

INFORMATION

No previous work experience, although I have helped my father run code several times for AICPA.

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