RASHEDA JAMES

ad2su1@r.postjobfree.com

401-***-****

SUMMARY: Familiar with legal procedures; Knowledgeable of state and federal laws, ability to perform diversified and confidential administrative duties; Exemplary organizational and interpersonal skills; Adept at collecting, compiling, preparing, and maintaining files; detail oriented, strong written and communication skills, successful at completing projects independently and efficiently.

EDUCATION: Suffolk University, Boston, MA, August 2013, BS in Sociology/Criminal Justice

COMPUTER SKILLS: Windows, Microsoft Office, Word, Excel, PowerPoint, Outlook

EXPERIENCE

Youth Worker at Eliot Community Human Services June 2020 – current

Developed and maintained effective relationships with clients/at-risk youth.

Completed reports, case summaries and compiled assessments, including required statistics.

Planned development goals, coordination, monitoring, and evaluation for youth.

Documented visits, telephone calls, and other types of contact in logs and case notes.

Administrative Assistant at Partners HealthCare (Contract) February 2020 – May 2020

Processed insurance verifications.

Processed inpatient and outpatient referrals.

Triaged telephone calls scheduled patients’ appointments.

Functioned as a resource for patients surrounding manage care plans and referral issues.

Data Research Assistant at Blue Cross Blue Shield (Project Based) October 2019 – February 2020

Verified patients’ health insurance coverage and fitness benefit plan.

Entered the proper fitness benefit amount for each patient to ensure timely pay out.

Corrected patients’ information in database and determined the accurate amount each patients deserved to be paid according to their health plan fitness coverage issues.

Receptionist at Casner & Edwards October 2015 – September 2019

● Served as the face of the company; greeted clients and visitors.

● Answered phone calls and transferred to the proper personnel.

● Scheduled and organized conference calls/meetings in conference rooms.

Suffolk Superior Courthouse, Boston, MA January 2014 – October 2015

Probation Case Specialist

Assisted the general public with questions regarding their case.

Filed and entered data into the court systems and retrieved court dockets.

Prepared daily lists, communicated with court officials, and requested pertinent documents.

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