Gregory H. Warner

** ********* **. ******, **. **749

978-***-**** land, 978-***-**** cell

Skills Summary: Very talented, Versatile, Highly enthusiastic high energy person with great proficiency at Installing, Repairing and Maintaining Personal Computers, Workstations, Alpha Computers, Unix and Intel Servers,Storage units and many types of Hewlett Packard printers such as Designjets,Inkjets and many Laserjets with 31 plus years experience at Digital Equipment Corp, Compaq and Hewlett Packard Computer Corps. Well versed in installing and pulling Network cables and terminating ends and managing Networks equipment. Excellent customer interfacing skills with great focus on resolving software and hardware problems utilizing many software and hardware tools. A+ Certified 1995, Recertification underway.

Very Diversified skillset also includes Repairing Cars, Trucks, tractors and all small engine machines both Electrical and Mechanical situations. Also well versed in Repairing Electrical tools such as sanders, shampoo systems and anything that runs on Electricity. Well versed in wiring and solving Electrical problems in the home or shop. Very experienced in solving plumbing issues such as Toilet repairs, garbage disposals, and faucert repairs and replacements. Very experienced in using hand tools and developing carpentry solutions.

Latest work: Building Maintenance Technician, APT Properties Management

Oct 2021 – Oct 2023 : Job responsibilities included: Responsibilities include all aspect of Apartment maintenance and renovation. Painting Apartment units and cleaning and repairing anything inside including door locks and door hinges. Repair Cabinet Draws and shelving. Report on Boiler Room situations. Repair toilets and sink faucets. Clean out AC units, disinfect.

Replace Electrical outlets and switches. Repair or replaced lighting fixtures and Exit signs. Replace Light bulbs in hallways or outside lighting. Assist on construction and rebuild of items not covered by a contractor. Replace Air conditioners, Dishwashers and Refrigerators. Work standby and afterhours when called in.

Assist contractors when they’re on site. Fix refrigerators and stoves when applicable. Some igniters and door gaskets and shelving.

Prevoius work : Home Depot, Marlborough, Ma. job title: Tool Rental Sales and Repair Technician

Duties include determining customer job and rental tool needs. Explain proper tool use and operation then processing the contract. Process Penske Trucks Rentals for customers and then process Truck returns. I Repair all in Store Rentable tools ranging from Hand tools to floor sanders and lawnmowers, lawn equipment like stump grinders, trenchers, chainsaws and Snow Throwers.

Sept 2017 to Jan 2020 : CBS-Xerox Connecticut Business Systems: Field Service Technician: Responsibilities included Repairing and Maintaining Small Office size Laser printers and MFP Copiers. Xerox, HP, Lexmark, Brother and some Dell on customer sites. Maintain job laptop for repairs. Utilize Company car with parts stocked. Use I-phone to process all service relevant information, parts etc.

Past work: (Contract Temp ) Insight Global/ Walgreens Field Service Marlboro, Ma.-Electronics Repair Technician-Telxon Scan/Pricing tool Repair Center -July 2016 to July 2017

Jobs and duties include disassembly and reassembly- repair Hardware and Software in Wireless Telxon Laser scan Store Pricing units utilizing various tools. Clean for shipment to Walgreens stores.

Field Service Technician III Digital Equipment Corp/Compaq Computers/Hewlett Packard Inc.

Feb 2014 –April 2016 Repair and Maintain Design jet, Office Jet, and Laser jet type printers on customer sites. Job responsibilities included Calling Customers –analyze/confirm problem-Resource -Order parts -Drive to customer site-Repair Printer or MFP copier, process part return and reconciliation. Use of Smart Phone for Service Response Application in Real Time and closure of cases using laptop pc.

Hewlett Packard Inc. Managed Print Services- PMO project: 2004-2014

On site HP rep. at Fidelity Investments : Covering Installations, upgrades, Maintenance and Service on BW/mono and color laser MFP printers. 4200 to 9050 series models. Supplied and replaced Toners and performed all Break/Fix in timely fashion using Web jet software tool . Maintained supplies room inventory and neatness. Covered many buildings in Boston, Ma., Merrimack NH, Marlborough, Ma, and Smithfield RI.

1989-2004 Digital Equipment Corp –Compaq- Hewlett Packard: Field Service Technician

Progressing from level 1 to level 3 Obtaining A+ Certification . Work involved Installing, Repairing and Maintaining Desktop PCs, Laptops, Storage and Servers both Intel x86 and Alpha x64 based platforms on customer site in office, Engineering labs, Computer rooms, and in a PC Store for Digital Equipment Corp in 1994-95. Applied billable applications with parts reconciled and accounted for. Maintain parts room with manageable inventory.

May 1986 to Jan 1989: Networks Installation Specialist: at Digital Equipment Corp.

Installed and Maintained RS232 Lat and cross connect, Thin wire and Ethernet networks and associated Network LAN hardware and cabling in multiple buildings for DEC. Provided cutting over Micom switches to 4 wire cross connect and troubleshoot wiring problems. Provide job overlook for contractors working large 50, 100 and 250 pair cabling installations and termination connections and finalize tests of conductance. Assemble cables for back to back network devices. Setup new office areas terminal connectivity to Vax host network. Deinstall old Network Satellite Equipment rooms when required. Repair and Replace all Dialup modems for all customers. Manage neatness in customer Network equipment rooms.

Sept. 1984- May 1986 : ICT Technician: Work at Digital Equipment Corp. Manufacturing Environment assembly line troubleshooting CPU board Modules for Vax 8600/8650 to component level using Fairchild analytics test system and VOM testers. Solving shorts/ opens in circuits and digital logic output failures. Provide direction to rework technician and retest.

Technical Training

1983 Certification: Computer and Electronics Technician course of Instruction at CETA Marlborough, Ma.

Graduate of 20 week Course of instruction. Covered Electronic circuitry involving OHMs law, RLC Analog circuits, Transistor theory and operation, building and using transformers, troubleshooting series and parallel circuits of capacitance and inductance and the use of Volt Ohm Meters and Oscilloscopes.

Also covered Soldering and Repairing PCB circuit boards and wiring.

Introduction to Computer Science : covered binary to decimal and hexadecimal conversions and digital circuitry analysis. Exercised using Oscilloscopes. Also covered Digital logical gate theory for digital circuit analysis. We made binary circuits and made them work.

Hudson High School graduate 1979.

References available upon request.