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Customer Service Public Relations

Location:
Miami, FL
Salary:
Open
Posted:
January 15, 2024

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Resume:

LAWRENCE PADILLA

***** *.*. ** *** Miami Lakes Florida 33016 · 786-***-****

ad2st7@r.postjobfree.com · https://www.linkedin.com/in/Lorenzo-padilla-0bb22b3a

To form a lasting relationship with a well-established organization by using my education and past experiences as a County employee.

EXPERIENCE

04/03/2023 – CURRENT

MIAMI DADE COUNTY COURT OF CLERKS, RECORD SPECIALIST COUNTY RECORDERS OFFICE,

Provide top quality customer services to the public seeking to record specific documents for public records. E.g. Liens, final judgments, satisfaction of mortgages, death certificates, Deeds to properties, declaration of domicile, etc.

Process payments over $10,000,000.00 weekly on deeds, mortgages, on Documentary stamps and intangible taxes.

Maintain the ability to exercise care in the recording, indexing, and researching of documents.

Official clerk of courts and a liaison to the public representing The Miami Dade County Court system.

10/05/2020 – 04/02/2023

PARK SERVICE AIDE, Miami dade county florida. parks, recreation and open spaces

Customer service and public relations representative for Miami Dade county parks.

Performs manual work in semi-skilled jobs involving maintenance, repair of buildings and/or grounds, and minor construction.

Assists with setup and breakdown of City sanctioned events and activities.

Assists in park inspections to ensure the safety of the public and park facilities.

Identifies, repairs and prevents possible safety hazards or causes of injury.

Answers department phones and assists customers.

Enforces safety and other park rules and regulations; administers first aid as required.

Performs general maintenance and clean up duties at the park which include, but not limited to, the emptying of trash receptacles, sweeping, mopping and vacuuming floors, wiping down tables, chairs and other furnishings, replenishing toilet paper and hand towels, and cleaning concession area, restrooms and fields.

Performs other duties as required and assigned by the Assistant Park Manager and the Park Manager.

09/22/2018 – 09/15/2020

MARKETING SALES REP, Florida Home Improvement Associates.

● In store Marketing liaison between potential customers and FHIA

● Arrange a free in-home consultation with homeowners on our projects

● Promotion of FHIA’s products and services to prospective and existing clients

● Delivery of interactive marketing presentations on eco-friendly, quality products and services which include: energy-efficient, impact windows; roofing systems, and kitchen revitalization.

03/2014 09/05/2018 CUSTOMER SERVICE SUPPORT REP, Lufthansa Technik Component Services.

● Point of contact for assigned customer group assisting with aircraft components pooling products and services including random A.O.G. 24/7 support

● Supervised, coordinated, and handled customer material requests in Lufthansa Fort Lauderdale.

● Managed the second life project for the regeneration of aircraft components from Boeing 737 & 747 200/300, and McDonnell Douglas MD 11 for resale back in to aerospace market.

● Independently coordinate and supervise customer support between Lufthansa Ft. Lauderdale and Corporate Headquarters in Hamburg, Germany.

EDUCATION

06/2006 – 06/2008 ASSOCIATES IN ARTS BUSINESS ADMINISTRATION, Miami dade college

08 / 1996

AVIATION MAINTENANCE TECHNICIAN, George t. baker aviation technical college

Studied aviation maintenance and electronic repair of aircraft electronic components.

SKILLS

Technically inclined

Able to read and comprehend Maintenance manuals, schematics, blueprints

Bilingual

Customer service and sales experience

Public relations

ACTIVITIES

Earned my Federal Aviation Administration aviation technician License in Power Plant.



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