Diana Garcia
Merced, CA *****
ad2sqf@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Yard duty supervisor
Weaver Union School District - Merced, CA
November 2023 to Present
Supervise students
Substitute Aide
Conerstone Staffing - Merced, CA
August 2023 to Present
I’m an on call substitute for any of the schools here in Merced county Customer Service Representative/Call Center
Alorica Inc - Clovis, CA
March 2020 to October 2022
• Greeted customers
• Managed customer accounts
• Conducted customer service surveys
• Resolved customer issues
• Handled reservations
• Worked in the inbound call center
• Assisted customers via live chat
• Collected and documented orders
• Responded to inquiries and issues
• Responsible for troubleshooting applications
• Processed loans
• Operated the cash register
Parts Deliver Driver
PCL - Fresno, CA
August 2019 to March 2020
Deliver Parts
Cell phone rep
Innovation marketing - Fresno, CA
August 2017 to August 2019
Signed clients up for free government
Kitchen Helper
Kabab City - Fowler, CA
August 2017 to September 2017
Kitchen Helper
Jocys Restaurant - Fowler, CA
June 2017 to August 2017
Babysitter
Daisy Leon - Merced, CA
May 2011 to June 2016
Housekeeping
Mellisa Coronada - Merced, CA
July 2009 to April 2011
Receptionist/Insurance Clerk
Western Dental - Merced, CA
September 2006 to June 2009
• Open/close office
• Greet patients
• Type
• File
• Answer phones
• Register patients
• Insurance biller
• Verify insurance coverage
Education
Diploma
Fowler High School
Skills
• Driving
• Microsoft Office
• fast learner
• Customer Service (8 years)
• Driver
• Microsoft Word
• Word
• MS Office
• Powerpoint
• Customer Service Skills
• Administrative Assistant (3 years)
• Dental Receptionist
• Live Chat
• Account Management
• Babysitting
• Nannying
• Front Desk
• Technical Support
• Phone Etiquette
• Delivery Driver Experience
• Insurance Verification
• Clerical Experience
• Data Entry
• Medical Scheduling
• Office Management
• Food Preparation
• Sales
• Help Desk
• Medical Billing
• Computer Skills
• Computer Operation
• Bilingual
• Spanish
• Typing
• Order entry (3 years)
Languages
• English / Spanish - Fluent
Certifications and Licenses
Driver's License
CDL C
Assessments
Customer focus & orientation — Proficient
September 2022
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.