Draw Administrator

DIANE PAOLETTA

*************@*****.*** ***** Chestnut Ridge Rd

440-***-**** North Ridgeville, OH 44309

PROFILE

Highly motivated Mortgage professional with a diverse background in many areas of mortgage origination. Quick learner with excellent communication skills. Ability to coordinate multiple projects and meet deadlines under pressure. AREAS OF EXPERTISE

Reviewing documentation used to qualify applications for residential mortgages

Multi-tasking, attention to detail, prioritizing, problem solving and meeting deadlines

Background ranges from origination to warehouse line management to balancing GL accounts after loans are funded

SUMMARY OF QUALIFICATIONS

• Background in fast-paced environments with the ability to work with diverse group of people.

• Maximized productivity by customizing, creating and maintaining corporate reports.

• Decisive and direct, with proven ability to adapt to challenges and changing environments.

• Enthusiastic, creative and willing to assume increased responsibility.

• Effectively able to communicate with customers, staff and management.

• High initiative with strong self-management skills.

• Researched, reviewed and distributed changes to appropriate personnel.

• Collecting and maintaining statistical and confidential information.

• Interviewed, hired, trained and motivated employees to achieve outstanding customer service and quality levels.

ACCOMPLISHMENTS

• Recipient of several Employee of the Month Awards

• Created Employee Handbook as well as Policies and Procedures Handbook

• Proficient knowledge of Microsoft Word, Excel and PowerPoint

• Experience with Encompass

• Consistently recognized for meeting or exceeding expectations

• Excellent attendance record

PROFESSIONAL EXPERIENCE

Cross Country Mortgage Renovation Loan Specialist 11/17 to present

(203k, Escrow Holdback and Construction)

First Federal of Lakewood Payroll Administrator/Accounting 11/14 to 11/17 First Federal of Lakewood Senior Loan Processor 9/12 to 11/14 PNC Mortgage Mortgage Office Assistant 7/10 to 9/12 CF Bank Loan Processor 4/09 to 6/10

National City Bank Foreclosure Specialist 9/08 to 4/09 Legacy Mortgage Services Director of Mortgage Banking 4/99 to 6/08 Heartland Home Finance Loan Officer / Sales Manager 2/95 to 4/99

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