Joseph Ralston

Contact

**** ***** **.

Weirton, WV 26062

304-***-****

ad2spi@r.postjobfree.com

Summary

I am looking for an entry level position that will allow me career advancement. Over my college career I have striven to achieve a balance of business and technology knowledge. I pride myself on being highly adaptable and looking to learn and gain new skills while improving already established ones.

Education

West Liberty University

West Liberty, WV

BS in Business Administration

Major in Computer Information Systems (CIS)

Key Skills

Microsoft Office Applications

Microsoft 365

Operating Systems

Quality Assurance

Test Cases

Communication

User Interface (UI)

Problem Solving

QA/QC

Software Testing

Functional Testing

Hardware

Technology Experience

May 2020 – August 2021

Mortgage Quality Assurance Analyst – Actualize Consulting

Analyzed Mortgage documents to support an automated document recognition process. I leveraged artificial intelligence tools to identify individual data points on mortgage documents ensuring automation around document preparation and execution were applied correctly. I drove automation testing and corrected known defects.

Leadership Experience

May 2022 – August 2022, May 2023 – August 2023

City of Weirton - Public Maintenance

Worked as summer intern leading a team of other interns performing duties the Public Maintenance Supervisor deemed necessary on a weekly basis. Had to work independently away from direct supervision. Leveraged people and problem-solving skills to be most efficient.

Personal Attributes

Teamwork - I enjoy working within a team environment and communicating with clients.

Communication - Effective communication with management and clients.

Solutioning – Merging technology and business requirements.

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