Class A Operations Manager

James Donnelly 317-***-**** Mobile

************@*****.***

PROFESSIONAL PROFILE

Enthusiastic, self-starter with experience in corporate retail and office facilities management and project management of corporate and commercial portfolios, including management of facility personnel and outside service providers and vendors.

Strong analytical and decision-making capabilities

Excellent organizational skills, relationship building, detail oriented.

Superior multi-tasking abilities

Outstanding communication, both oral and written

Computer literate (Microsoft Word, Excel, Power Point and Outlook)

Exceptional project coordination and management

Positive leadership and mentoring model

Team player that works well with little or no supervision. EMPLOYMENT EXPERIENCE

Sodexo – Proctor & Gamble Acct – Sr Facility Operations Manager - Sept 2023 – Present

• Contract Facility Management support for 1.2M SF Warehouse and attached 350k RSF Class-A office environment for the P&G South East Fulfillment Center – SEFC - in Jackson, GA. Kite Realty Group, Sr Facility Regional Manager – October 2021 – Sept 2023

• Provide Facility Management support for 250k RSF Class-A office environment for the Kite Headquarters 12 story building downtown Indianapolis.

• Support retail business locations in multiple central Indiana geographic locations

• Responsibilities include fostering a positive and professional relationship with business unit management, regulatory compliance

• Manage $20M operations budget, directing / managing service providers, directing maintenance technicians to ensure upkeep of properties. Manage daily operational issues as they occur to drive solutions in a timely manner

• Management of Facility Projects

Boston Scientific, Senior Facility Manager – August 2018 – October 2021

• Supported daily operations of 185k RSF campus Class A office bldgs and included 110k SF ISO-8 Controlled Environment production areas across 4 buildings. Support the onsite Education class rooms / lab environments.

• Project Manager for new administration building

• Lead / mentor Facility Operations, EHS, Janitorial, Café, and Security teams

• Responsible for $15M annual site master plan budget

• Liaison with local and state agencies

• Management of Facility Projects

Sutter Medical Foundation, Sr Facilities Manager – October 2017 – August 2018

• Facility Manager for 350k RSF Class-A office environment medical office buildings within a geographic area Jones Lang LaSalle, Senior Facility Manager – Amgen Account – February 2016 – October 2017

• Provided facility operational support of corporate Headquarters of 350k RSF Class A office space, including 4 data room environments, and Compass Café food services, Education Center / labs environments.

• Foster professional relationships with business unit management, regulatory agencies

• Responsible for $10M operations budget, service providers and directing maintenance technicians to ensure upkeep of properties

• Management of Facility Projects

AAA NCNU, Director of Facilities – May 2015 – October 2015

• Responsible for successful daily operations of AAA branches in Northern California, Nevada & Utah

• Coordinated three Facility Managers to support the daily branch operations

• Supported branch facility related projects when assigned

• Implemented a branch assessment protocol creating a uniform branch inspection process for consistency across the portfolio Cushman & Wakefield, Sr Area Facility Manager – Citibank Account - February 2005 – May 2015

• Supported San Francisco Western Division Headquarters building of 200k RSF Class A office environment

• Supported portfolio of 45 retail bank branches in the Sacramento area

• Supported the Citi Learning Centers classrooms at selected locations

• Managed Facility Team to assure delivery of the highest quality facility services

• Developed operating and capital budgets of $25MM

• Implemented facility related capital improvement projects LinkedIn-

https://www.linkedin.com/in/james-d-5943273a/

EDUCATION

• ITT Technical University, Fort Wayne, Indiana, A.S. Degree Architectural Engineering

• Member International Facility Management Association - IFMA

• Arch Flash Safety training

• OSHA Life Saver Training

REFERENCES ARE AVAILABLE UPON REQUEST

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