Shinga Chivuswa

Mobile: +1-904-***-**** Email: ad2sk9@r.postjobfree.com

Summary of Qualifications

Accomplished servant-leader, driven by outcomes over outputs and delivers business value by effectively collaborating, facilitating, leading, and coaching multiple Scrum teams. Expert at driving the adoption and enforcement of Scrum, removing impediments, and fostering self-management. Capable of bringing overwhelming enthusiasm and awareness to Scrum best practices, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments. Certified SAFeSM and SAFe POPM Skills

Knowledge of Scrum and other Agile development techniques

Experience working with large, small, remote, and collocated Scrum teams

Strong leadership, written and oral communication skills

Coaching and mentorship experience

Comfortable operating in rapidly changing environments o Knowledge of Mortgage Products

o Knowledge of Data Governance Environment

Experience

WELLS FARGO

LEAD SCRUM MASTER JULY 2022 TO DATE

● Facilitate Scrum Framework - Sprint planning, Backlog refinement, Daily scrum, Sprint review and Retrospective.

● Tracking and reporting of all relevant team performance metrics to ensure organizational transparency including but not limited to team velocity and release status.

● Building and promoting an open trusting and respectful environment.

● Facilitating discussions, collaborative decision making and conflict resolution

● Support Scrum framework for monthly sprint releases

● Coached teams in agile practices and provided necessary training to create a positive mindset to agile methodologies.

● Collaborative with product owner, team members, technologist, and other scrum master’s to define solutions and to drive progress.

● Proactively identify and find ways to resolve issues to prevent distractions and keep projects on track.

● Hold retrospectives meetings to guide cross functional teams improving future sprints for success.

● Maintain project schedules by managing timelines and making proactive adjustments.

● Building a trust and safe environment where problems can be raised without fear of blame, improving employee retention.

● Delivered multiple projects by implementing agile principles as a scrum master that results in reduction of cycle time and enhanced both teams and customer feedback.

EMPOWER TECH SERVICES

SR. SCRUM MASTER 2020 TO MAY 2022

● Defining and implementing an Agile governance model, test processes and procedures to execute & continuously improve delivery. Coaching teams (incl. a significant offshore component), to prioritize work accordingly.

● Experience in transforming project deliveries from Waterfall to Distributed Agile and integrating concepts with traditional PMO governance structures

● Delivering multiple projects by implementing Agile principles as a Scrum Master that resulted in reduction of cycle time and enhance both team’s & customer’s feedback

● Actively identify and remove impediments that interfere with the ability of the team to deliver the sprint goals whilst assisting the Product Owners to keep a healthy comprehensive, sized, and groomed product backlog.

● Coach teams to self-organize and grow cross-functionality

● Work with the engineering managers to identify cross-team dependencies and manage inter-team tasks

● Tracking and reporting of all relevant team performance metrics to ensure organizational transparency, including but not limited to team velocity, sprint & release status

● Building and promoting an open, trusting, and respectful team environment, facilitating discussion, collaborative decision making and conflict resolution.

Wingspan Portfolio Advisors

Scrum Master 2016 – 2020

● Led sprint reviews, daily scrums and planning meetings to realize full team engagement.

● Facilitate all Scrum ceremonies, including Sprint Review and facilitate backlog refinement sessions between the Product Owner and Development Team.

● Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.

● Anticipated impediments to team delivery involving cultural barriers and logistical challenges.

● Identify and co-ordinate product critical paths and identify/remove bottlenecks; identify and track issues and risks through to resolution.

● Instigated and promoted strict guidelines of QA practices and regression testing. Quick Loan Mortgage

Scrum Master 2014 – 2016

● Removing all obstacles to project team efficiency and effectiveness; reaching out to the larger organizational network for impediment removal; ensuring cross-team coordination

● Ensuring User Stories are properly described, estimated, and managed according to a Definition of Ready

● Facilitated self-managed continuous improvement for 2 Scrum development teams through targeted retrospectives

● Experience working with global organizations and distributed teams to deliver mission critical programs and projects. EDUCATION:

HND IN ACCOUNTING 2009 HARARE POLYTECHNIC COLLEGE ZIMBABWE

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