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Registered Nurse, Customer Service

Location:
Miami, FL
Posted:
January 15, 2024

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Resume:

M A T T H E W K E V I N T I M B A N G

Cell: 786-***-**** Email: ad2sj9@r.postjobfree.com

PROFESSIONAL OBJECTIVE

A lifelong learner and aspiring RN professional with experience in Rehabilitation and Behavioral/Detention setting seeking to expand my knowledge in the nursing profession. Proven ability to build positive communications and relationships to patients, family members, physicians, and others health care team. SUMMARY OF SKILLS AND QUALIFICATIONS

• Registered Nurse, FL (07/31/2024)

• Certifications: CPR, BLS, and ACLS

• Knowledge of medical terminology

• Knowledge of HIPAA Regulations

• Excellent communication and organizational skills

• Adaptive team player

• Highly proficient skills with computer (Word and PowerPoint)

• Proper phone etiquette

• Demonstrate passion for learning and professional growth

• Exceptional customer service experience

EDUCATION

Bachelor of Science in Nursing - West Coast University, Doral, Florida 01/2018 – 06/2020

• Memberships: National Student Nursing Association Associates Degree in Nursing - Miami Dade College, Kendall, Florida 01/2015 – 06/2017

• Completed prerequisites for nursing school

STUDENT RN CLINICAL EXPERIENCE

Encompass Health Rehabilitation – Fundamentals of nursing (90 hrs.) 07/2018 – 08/2018 Florida Medical Center – Medical – Surgical I (135 hrs.) 10/2018 – 01/2019 Southern Winds Hospital – Mental Health (90 hrs.) 01/2019 – 03/2019 South Miami Baptist Health Hospital – Medical Surgical II (135 hrs.) 04/2019 – 05/2019 Hialeah Hospital – Obstetrics (67.5 hrs.) 05/2019 – 08/2019 Nicklaus Children’s Hospital - Pediatrics (67.5 hrs.) 08/2019 – 10/2019 RCMA, Children’s Developmental Center – Public Health (90 hrs.) 10/2019 – 01/2020 South Miami Baptist Health Hospital – Advance Medical Surgical (135 hrs.) 01/2020 – 03/2020 Swift River Virtual Clinicals – Integrations (96 hrs.) 04/2020 – 06/2020 WORK EXPERIENCE

Registered Nurse – Krome North Service Processing Center, Miami, FL 02/2023 – 10/2023

• Administers medications, immunizations, education or other needed treatments as ordered.

• Provide health screening within 12 hours of arrival per ICE Health Service Corps established policies and procedures.

• Coordinates health care needs of noncitizens with multidisciplinary team members and coordinates referrals to off-site providers as needed.

Registered Nurse – Encompass Health Rehabilitation Hospital of Miami, Cutler Bay, FL 10/2020 – 02/2023

• Administer medications to patients and monitor responses.

• Provided direct care to patients who needed extensive wound care and rehabilitation.

• Worked with interdisciplinary health care team assure patients recovery goals are met. Charge Nurse – Encompass Health Rehabilitation Hospital of Miami, Cutler Bay, FL

• Collaborate with physician and team members to provide patient centered care.

• Handle staff scheduling and assignments for 60-bed unit rehabilitation hospital.

• Implement quality care by adhering to policies and regulations. Customer Service Staff – Publix Supermarket, Cutler Bay, FL 05/2012 – 09/2020

• Maintained excellent customer service skills

• Leadership skills by coaching and training front service staff

• Problem solving skills while engaging in customer service

• Exceptional register and cash handling experience



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