Erica Jackson

Dallas, TX • ad2si0@r.postjobfree.com • 469-***-****

Knowledgeable, team-oriented, dependable Professional with a strong sense of ethics and willingness to make a positive impact in the workplace, seeking a leadership position that will foster career growth, use of my interpersonal skill set, and 19+ years of experience as a value-added asset.

— Key Qualifications —

Adept at motivating employees to greater levels of productivity, being flexible, providing team support to achieve company goals, working well under pressure, having the ability to adapt to change, and meeting deadlines in a timely manner.

Hands-on experience with project management, working in fast-pace environments, enforcing company policies & procedures, hourly shift management, store displays, training & developing employees, inventory management, product stocking, and working with diverse groups of people.

Recognized as a strong and proven leader model willing to go the extra mile to establish and maintain positive relationships.

Exceptional leadership, listening, attention to detail, strategic thinking, decision-making, time management, observation, organizational, customer service and conflict resolution skills.

Proficient in Microsoft Office Suite: Outlook, Word, Excel, and PowerPoint; able to quickly learn new technologies.

Professional Experience

Walmart – Dallas, TX

Store Assistant Manager, April 2000 – Present

Provide exceptional customer service and resolve issues/concerns daily while maintaining a high level of professionalism. Successfully hire, train, supervise, schedule, and motivate a team of 25+ full time & part-time associates. Responsible for merchandising, sales & marketing, and operations which has led to an increase in sales revenue each year. Manage inventory keeping company expenses low and place orders when necessary.

Selected Contributions:

Recognized as an employee who go beyond the requirements of the job, serve a s a positive leader that people can depend on and great listener.

Promoted from Support Manager to Assistant Manager for outstanding work performance.

Served as a key contributor that helped staff and operate the Kirkwood Walmart new location in Mesquite, TX.

Educational Background

Beaumont High School

St. Louis, Missouri