Customer Service Representative

MH MICHELE HEARD

909-***-**** ad2shh@r.postjobfree.com

OBJECTIVE EXPERIENCE

Seeking employment as a customer

service representative. Utilizing 23

years of experience in both retail and

auto body repair industry.

SALES ASSOCIATE •WALMART • OCT 2021 • CURRENT

Responsible for maintaining the sporting goods department and providing excellent customer service to all shoppers. OFFICE MANAGER •PRECISION AUTO BODY• APR 2000 • MAR 2018 Provided ongoing communication to both customer and insurance companies on repair status. Worked closely with field adjusters, wrote estimates, as needed. With daily oversight of 4 employes. CUSTOMER SERVICE REPRESENTATIVE •CASABLANCA CEILING FANS• JUL 1985 • NOV 1989

With a primary focus on company advertisement, assisted buyers and leadership with radio, television, magazine, and newspaper advertisement.

SKILLS EDUCATION

Strong passion for excellent

customer service

Excellent communication

skills, Written, verbal and

listening

Excellent time management

skills

Positive attitude

People oriented

Organizational skills

Self- motivated

Detail oriented

Proactive in problem solving

Ability to work in a team

environment

Ability to multi-task

1985 • LA PUENTE HIGH SCHOOL

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