A hardworking student who is proficient at building positive relationships, determining customer needs, and exceeding job responsibilities.

Work experience

Server

American Cruise Lines

June 2023 to Present

Established menu knowledge, and introduced guests to our dining room experience.

Recommended drink pairings with dishes along with desserts to provide an exceptional experience for diners

Helped management and kitchen staff reduce idle time by 3 minutes by carrying out prepared dishes

Received a number of recommendations from guests, restaurant managers, and hotel managers for my hospitality and team effort.

Barista

Starbucks - Kennewick, WA

July 2021 to June 2023

Memorized 80+ drink combinations, including seasonal specials, and specialty drinks.

Completed daily inventory reports including pulling stock for the following day and restocking inventory.

Cleaned and Sanitized utensils according to the WA state Food Safety Guidelines.

Conversed with guests providing Spanish-speaking customers with drink suggestions, orders, and transactions.

Trained three employees to craft drinks, process transactions, and perform daily maintenance.

Paraoptometric Technician

MCEC - Pasco, WA

November 2020 to December 2022

Provide complete patient eye care, refraction and eyeglasses, and contact lens distribution services.

Conducted preliminary screening examinations including external examination, central and peripheral visual fields and color vision tests.

Trained patients to safely insert and remove contact lenses.

Conducted visual field tests to measure field of vision.

Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.

Education

Second year student in Computer Science

Columbia Basin College - Pasco, WA

September 2022 to Present

High school

TRI-TECH SKILLS CENTER

2015

HIGH SCHOOL DIPLOMA

SOUTHRIDGE HIGHSCHOOL - Kennewick, WA

2015

Skills

Medical Records

Multilingual

Serving

Hospitality

Ophthalmology Experience

Medical Terminology

Bartending

Cash register

Customer service

HIPAA

Spanish

Cash handling

Medical Billing

Customer Service - 3 years

Restaurant experience

EMR Systems

Medical Office Experience

Barista experience

Administrative Experience

Triage

Barista experience

Insurance Verification

Microsoft Office Certification

Medical Receptionist

Bilingual

English

Cash Handling

Medical Scheduling

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