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Customer Service Development Manager

Location:
Central Gardens, TX, 77627
Salary:
65k
Posted:
January 15, 2024

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Resume:

Rocky Schlett

Nederland, TX *****

ad2seb@r.postjobfree.com

+1-409-***-****

• Successful business owner with proven track record in all aspects of business operation.

• Slowly downsized my business since Covid and decided to close down and pursue other opportunities.

Work Experience

Owner & Operator

All American Movers - Beaumont, TX

June 2001 to July 2023

• Responsible for all facets of operation of moving & storage business. This included hiring, advertising, booking, billing and actual moving when needed.

• At peak of operation I had a fleet of 5 trucks, 10 employees and a 30,000 sq. Ft climate controlled storage facility.

• Over a $1,000,000 in sales/yr

General Manager

City Transfer & Storage - Beaumont, TX

April 1997 to June 2001

• Responsible for all phases of business operation from customer service to fleet maintenance to payroll and hiring.

• I left my career as a stock broker to help my Dad run his business when he had major health issues which prevented him from doing it.

Licensed Stock Broker

Chase Securities of Texas - Beaumont, TX

November 1995 to February 1997

Responsible for selling stocks, bonds, securities and insurance products clients of Texas Commerce Bank/ Chase and Hibernia bank branches

Licensed Stock Broker

Edward Jones - Beaumont, TX

November 1993 to October 1995

• Responsible for all phases of branch operations including handling clients financial needs for stocks, bonds, and retirement portfolios.

Regional Manpower Development Manager

Lanier Worldwide - Houston, TX

March 1992 to April 1993

• Responsible for developing and implementing training programs and classes for new and existing sales representatives in our region which included Texas, Louisiana, Arkansas, and Mississippi.

• Responsible for hosting new sales representatives to a weeklong training class in Houston headquarters.

• Additionally, i would fly around the Region and visit local branches, evaluating operations and doing one on one training with sales representatives.

• Report back to the Regional manager my findings. Sales Representative

Lanier Worldwide - Beaumont, TX

February 1991 to March 1992

• Sales Representative for the Beaumont, Texas area.Responsible for generating new sales and ensuring current customer satisfaction.

• Won numerous Salesman of the Month awards.

• Won the prestigious “Dirty Dozen” Award for selling 12 copiers in a month.

• Because of my success I was promoted to Regional Manpower Development Manager. Manager

Luby's - Houston, TX

January 1989 to January 1991

• Graduated from Luby’s Management Training Program in San Antonio, Texas.

• Due to my high rank in class, I was assigned to a high volume unit in Houston, Texas.

• Responsible for all phases of restaurant operation from opening/closing, menu selection, personnel and customer service.

Education

BBA in General Business

Lamar University - Beaumont, TX

September 1985 to December 1989

Skills

• Excellent time management skills. Able to prioritize and accomplish tasks in timely manner.

Able to communicate effectively with superiors as well as subordinates. Able to work effectively without direct supervision. Excellent driving record with current valid Texas Drivers License.

• Customer service

• Retail sales

• Payroll

• Sales

• Account management

• Outside sales

Certifications and Licenses

Driver's License



Contact this candidate