Security Guard Customer Service

Hermann Pierre

Phone: 305-***-****

Alt Phone:786-***-****

Email: ***********@*****.***

Objective

To obtain a position within an organization where I can apply my previous experience with the opportunity for growth.

Ability Summary

•Able to provide a high level of customer service in the unarmed security industry

•Understanding of local laws and regulations and using them to facilitate patrols

•Strong observation skill and excellent verbal and written skills for reporting

•Trained to react to specific crisis situations effectively and efficiently when waiting for emergency

•Fully licensed D-G security guard

Employment History

05/2021 - Current

Security Guard Enimag Bulwark Security Inc Miami Beach

•Enforced Laws, rules and company policies

•Responded to Emergencies

•Protected Property

•Controlled access to buildings and protecting employees, guest and the public

•Monitorred alarms and surveillance systems

•Patrolled areas and performing security checks

03/2020 - 12/2020

Cable Installation Maintenance and Repair technition

Comcast Cable Miami FL

•Completed primarily in home network cable installations

•Installed necessary outlets and drilled holes for running lines

•Tested and activated network cable upon installation completed

Security Guard

01/2010 - 01/2019

Surf House Condominiums

Miami Beach, FL

•Secured premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry

•Obtained help by sounding alarms

•Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining

•Controls traffic by directing drivers

•Completed reports by recording observations, information, occurrences, and surveillance activities; interviewing

Security Officer

05/2008 - 09/2008

Elite Security

Miami, FL

•Ensured the security, safety and well-being of all personnel, visitors and the premises

•Provided excellent customer service

•Adhered to all company service and operating standards

•Remained in compliance with local, state and federal regulations

•Immediately respond to emergencies to provide necessary assistance to employees and customers

Education and Training

Completion Date

Issuing Institution

Location

Degree Received

Course of Study

05/2006

Enterprise High School

Miami, FL

High School Diploma

General High School Curriculum

06/2013

DA Dorsey

FL

1 Year of College or a Technical or Vocational School

General Mechanic

02/2005

Lindsay Hopkins Technical School

FL

1 Year of College or a Technical or Vocational School

Esol

Occupational Licenses & Certificates

Certification Title

Issuing Organization

Completion Date

Expiration Date

Security Officer Class D License

State of Florida

06/2018

06/2024

Security Officer Class W license

State of Florida

07/2009

07/2024

Security Officer Class G license

States of Florida

04/2009

05/2024

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