Human Resources Customer Service
Resume:
India Talton
Dallas, TX *****
********@*****.***
Skills
Detailed-oriented and results-driven professional with a history of exceeding job expectations across diverse industries, seeking a challenging human resources and payroll management position where I can utilize my past experience to contribute to the organization’s success.
Experience
January 2022 - August 2023
Family Dollar, Grand Prairie, TX - Assistant Manager
● Assisted in providing excellent customer service to ensure a positive shopping experience for customers. Addressed customer inquiries, customers concerns, and complaints.
● Helped managed store day-to-day operations, including opening and closing procedures, and cash handling, and ensured that the store was cleaned, organized, and well-maintained.
● Assisted with training, supervised, and motivated store employees. Delegated tasks and responsibilities to team members, and guided as needed.
● Assisted with inventory control, including receiving, stocking, and maintaining merchandise levels. Ensured accurate pricing and product labeling.
● Worked with the manager to implement merchandise strategies and promotional activities to drive sales and achieve store targets.
January 2019 - December 2021
Amazon, Dallas, TX - Supervisor
● Trained team members on how to load and pack up the trucks for delivery.
● Trained new employees, and conducted orientation, as well as responsible for ongoing training.
● Trained employees the correct way to handle the packages. 2
● Responsible for leading and managing a team of employees.
● Guided directed and supported team members.
January 2014 - December 2018
Walgreens, Cedar Hill, TX - Manager
● Recruited, hired, and trained new employees.
● Scheduled shifts and managing employee work hours.
● Provided ongoing coaching, guidance, and performance feedback to staff.
● Handled disciplinary actions and conflict resolution among employees.
● Fostered a positive work environment that promotes teamwork and morale. Education
August 2016 - May 2020
Duncanville High School, Duncanville, TX - Diploma
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