James Thomas

ad2sbg@r.postjobfree.com 504-***-****

Education

Human Resources Specialist Course March 2017

Adjutant General School, Fort Jackson, SC

Experience

Technical Operator January 2021

EMR USA Metal Recycling, New Orleans, LA

• Communicate directly with management to assess clients needs and assist using proper customer service etiquette such as empathy and efficiency.

• Operate and train associates on machinery such forklift, bobcat steer-skid, and company vehicles, while abiding by OSHA practices.

• Input data into EMR database regarding client drop offs and handle internal sales processes. Production Assistant February 2020 - January 2021

Winn-Dixie, New Orleans, LA

• Strategized with a team to create business plans including purchasing, advertising, remodeling, and marketing for company’s brand.

• Utilized customer relations standards by greeting guests and assisting them with questions, recommendations, and effective handling of complaints.

• Performed the proper setup, maintenance, and deconstruction of product displays. Human Resources Specialist March 2017 – March 2019 United States Military, Various, US

• Supervised and performed personnel and administrative functions while advising the commander, staff, and unit Soldiers on human resource matters.

• Maintained officer and enlisted personnel records, processed personnel actions concerning Soldiers and their families, and trained/assisted system users.

• Reviewed cyclic and other reports to assess systems performance while holding liaison with the servicing data processing facility and field managers of interfaced systems. Skills

• Proficient in Microsoft Office, Google Suite, and Typing (70 wpm).

• Performed with Microsoft Teams, Dayforce, and Slack.

• Understanding of B2B sales and POS Software.