Business Development Program Manager

Kelly D. Jory

*** ********** ********* ***, *** Vegas, NV 89121, United States

Mobile:702-***-****

ad2s4f@r.postjobfree.com

OBJECTIVE

A career transition into the field of marketing using my creative energy and passionate approach to drive success in both large and small organizations. Past covers a wide range of experience in VR, AR, and Windows Mixed Reality training and sales.

Current ownership of Oculus Rift-S, Oculus Quest, Meta Quest 2.

2 years Owner/ VRTrainer SwyftFitnessVR, Sales, Account Management and Business Development.

Proven ability to identify and capture opportunities, expand sales and increase revenue in highly competitive VR industry.

Consistently exceeded sales goals.

Demonstrated record of persuasive communication and assertive negotiation with strong abilities to close the deal.

A highly motivated, results-focused Program Manager possessing strong leadership and successful team building capabilities as well as excellent technical, communication, presentation, and customer service skills. Resourceful problem solver with proven ability to bring quick resolution to challenging situations as well as build lasting relationships with vendors and customers.

EXPERIENCE

Account Management/ Collections

Swiftfunds Financial Services LLC, Las Vegas, ND March 2019 to May 2021

Nationwide collections of outstanding debt evolving from canceled / breached membership contracts.

Responsible for monitoring accounts on a daily basis, identifying outstanding account receivables, investigating historical data for debts and bills, encouraging timely payments, processing payments and refunds, resolving billing issues, resolving customer credit issues. Top producer until Pandemic killed the industry.

Client Relations / Retention March 2018 to February 2019

GDH Enterprises Inc, Las Vegas, NV - Senior staff member with full responsibility strategic planning and implementing protocols necessary to enrich client experience, focusing on brand loyalty and maintaining a solid customer base.

Senior Advocate June 2014 to September 2017

Veterans Care United, Las Vegas, NV - Assisting veterans and their families with issues regarding medical benefits and mortgage refinancing needs. Troubleshooting systemic irregularities and advising toward future remedies. Confidential record keeping and Data Entry. Database management. Assessing needs and determining qualifications.

Project Coordinator - Southwest Steel. - December 2010 - April 2014 Plan, organize, and direct the activities of a construction project, under the direction of a general manager. You work on-site most of the time, looking after the day-to-day responsibilities of the project.

Asst. Manager / Manager - November 1981 to Sept 2010

The Hock Shop Ltd, Las Vegas, NV - Loan Origination, Appraisals, Sales, Inventory Control, Record Keeping, Day to day operations of the family business.

EDUCATION

Colorado Technical University Masters Degree program Information Technology /CyberSecurity

Currently enrolled 3.5 GPA Expected graduation Nov 2024

Advanced Certification Microsoft Office November 2018 Coral Canyon, Lovelock, NV, GPA: 4.0 - Advanced certification in Microsoft Office incl; Word, PowerPoint, Excel, and Access

Typing 30 wpm

A.A., Abnormal Psychology/Deaf Cultural Studies, Minor: American Sign language April 1996

Palomar College, San Marcos, CA, GPA: 4.0, Major GPA: 4.0 - Student Body President - Phi Theta Kappa - President of CLUB SUCCESS. Organized fundraisers in cooperation with local civics groups; Lions Club Vista Chapter, Veterans of Foreign Wars. Aided various campus groups to assess specific needs and reach desired goals.

Certificate, Play Writing, Minor: Stage Direction 2002

Brigham Young University, Provo, UT, GPA: 4.0, Major GPA: 4.0

- Certificate, Economics, Minor: Physics 2002

University of Nevada Reno, Reno, NV, GPA: 4.0, Major GPA: 4.0 -

A.A., General Studies, Minor: Drama May 1981

College of Southern Nevada, North Las Vegas, NV, GPA: 3.5, Major GPA: 3.5 - Excelled in Production and Visual Arts for the Black Box Theater

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