Entry Level Support Technician

BRENDAN UZORMA

EMAIL: ***********@*****.***

PHONE: 301-***-****

Summary: Seeking an IT entry-level job such as a Help Desk Support Technician

Results-driven professional seeking an entry-level IT position.

A+ Certified.

Detailed-oriented, dependable, and committed team player who works well under pressure.

Excellent customer service skills.

Known for taking initiative and being skilled at meeting challenges and deadlines.

Bilingual.

Certifications:

CompTIA A+

Software:

Microsoft Office

East Examiner’s Automated Tool

Experience:

Personal Care Assistant January 2016 - March 2020

Berhan Home Health Agency, Washington DC

Develop and create activity plans according to individual needs with the help of Microsoft word.

Assists patients with bathing, dressing, and grooming.

Document and report changes in the progress note, activities charts, and weight management records on application at the end of the shift.

Supports patients by providing housekeeping and laundry services.

Keeping records and reporting changes according to the organization’s protocol.

Support clients in meetings and represent their utmost interest in making an informed decision.

Preparing and serving food and other household requirements.

Maintain a good interpersonal relationship with the client’s family and other staff that foster a good team spirit.

Attends training for personal and professional development as at when due.

Login into the computer to document and track all physical changes observed.

Allied Health Institute of DC, Washington DC 2008 June 2013 – December 2015

Personal Care Assistant Training

Personal Care Assistant Training to show how to provide non-medical care to clients.

Trained to provide adherence to proper Home Health Aide ethics and legal responsibilities.

Learned how to prepare and serve nutritious meals taking into account any special dietary needs.

Learned how to identify activities that would interest and stimulate the clients.

Patent Researcher March 2013 - June 2013

Access Patent Group LLC, Springfield, VA

Analyzed patent disclosures

Created database search strategies

Performed validity, clearance/infringement/freedom-to-operate, state-of-the art, collection, and novelty/patentability searches

Retrieved data from USPTO archives, databases and records and other commercial databases

such as Dialog, ScienceDirect, ACM.org, CAS, IEEE Xplore, IP.com, Lexis-Nexis and TotalPatent

Generated search reports

Cable Technician November 2012 - March 2013

Comcast/Decisive, Owings Mills, MD

Installed Cable TV

Cabling

Configured network connection.

Installed Internet and Phone

Troubleshot and fixed Network/Signal issues

Read & Configured Meter

Configured and setup LAN/WAN

Education:

Montgomery College, Silver Spring/Takoma Park Campus

Computer Science and Technologies

1st Year

Aviation Training:

Positive Attitude Flight School

Certificates:

Temporary Airman certificate

References

Available upon request.

Contact this candidate