Delivery Driver Customer Service

Jobin Thomas

346-***-**** • Missouri city, Texas, *7459 • *********@*****.***

www.linkedin.com/in/jobinthomas156

EDUCATION

C. T. Bauer College of Business, University of Houston, Houston, Texas

Bachelor of Business Administration in MIS May 2025

Cumulative GPA: 3.57

Financed 5% of educational expenses through employment

ACADEMIC PROJECTS

University of Houston, BCIS1305-Business Computer Applications Fall 2022

Bcis1305 Data Analytics Excel Project

Abided by deadlines, accomplished work in a methodical and organized manner

Imported and processed contemporary national oil & gas data from Energy Information Administration, Center for Medicare and Medicaid Services, Consumer Financial Protection Bureau, National Highway Traffic Safety Administration, and Netflix

Created data outputs to show findings across multiple variables

Completed work and applied critical thinking skills

University of Houston,KPMG

KPMG Ideation Challenge

Participated in the KPMG Ideation Challenge, a real-world industry challenge presented by KPMG professionals

Collaborated with a multidisciplinary team to address complex business problems within Artificial Intelligence field.

Developed innovative solutions, demonstrating analytical and problem-solving skills under time constraints.

Demonstrated team's ideas to a panel of judges, showcasing effective communication and presentation abilities

EXPERIENCE

Dominos, Missouri City, Texas July 2022 - Present

Delivery Driver

Make sure all items are up to company standards and customer service objectives by over 15%

Delivering food to customers in less than 10 minutes per customer

Identifying requirement to unload trucks, stocked shelves, and took care of over 50% of inventory

Campus Vue Apartments, Houston,Texas February 2023 - May 2023

Leasing Agent

Presented properties to at least 6 times a day and provided amenities in a positive light to prospective tenants

Increased residents by over 20% after first three weeks of joining

Coordinated move-ins and move-outs, handled up to $10,000 in money orders by move in residents

Completed lease packages for each rental and maintained a continuous occupancy rate of over 95 percent

TutorgGigs, Houston, Texas January 2022 - March 2023

Tutor

Measured, gathered, and organize student academic data to input company database and prepare student progress reports for 2 semesters

Implemented creative instructional strategies during lessons led to a 20% increase in students' reading comprehension scores

Developed and integrated hands-on activities to increase cognitive function, motor skills, and tactile language learning experiences for at least 50% of students.

Implemented Math and English curriculum to deliver lessons and progress ' order for students to achieve academic success by 30%

Burlington Sugar Land, Texas October 2020 - January 2022

Store Associate

Led over 30 customers per day in finding products while working sales

Performed all functions regarding helping build inventory by 20% while working with manager

Engaged with 15 customers daily to boost products sold on a normal workday

Handled customer payments as a cashier by using point-of-sale (POS) system, interacting with 100+ customers on a daily basis

Facilitated 20+ customers promptly with electronic purchases during high volume operations

ACTIVITIES

MISSO, Operations Committee Member, Fall 2023

Volunteered in food drive for homeless shelter

Set up for club functions such as mixers and professional meet

SKILLS

Intermediate to Advanced Excel skills (Excel Tables, PivotTables, PivotCharts, Lookup Functions, Logical Functions

Contact this candidate