Customer Support Service Executive

Senior Service Executive (Technical)Engineer, Experience: 10 + Years

Siddhi Siddhesh Varadkar

**********@*****.***

Mob: 882-***-****.

Experience:

Senior Service Executive (Technical): Mar 2014–Present Organization: Metal Power Analytical P. Ltd

• Technical support to international and domestic customer via email & telecom.

• Spare stock and its logistics administration.

• Customer follow-up for service, calibration, AMC, also quotation and payment

• Job assignment to Service engineer and workflow

• SAP Entry Sales field

• Monthly management report service complaint analysis.

• Revenue Generation international customer

• Technical Co-Ordination between service to research team.

• Salesforce Application user

• Monthly meeting with quality to Improve Instrument performance. Field Servicing Engineer: Nov 2013 – Mar 2014

Organization: Spectra lab Instrumentation P. Ltd,

• Demonstration Calibration, and Troubleshooting of Analytical Instruments

• Installation of Instrument on site

• Complaint attending on site

• Revenue generation for Spare and AMC

• Follow-up with Customer for spare and AMC.

Field Servicing Engineer: Jun 2010 – Nov 2013

Organization: Pulse Biomedical, Mumbai

• Demonstration Calibration, and Troubleshooting of ICU Equipment’s, Respiration System, Servo- Ventilator, Syringe Pump, Defibrillator, Dialysis Machine.

• Installation of ICU Equipment’s on site

• Complaint attending on site

• Revenue generation for Spare and AMC

• Follow-up with Customer for spare and AMC.

Production & Testing Engineer Dec 2008 – Jun 2010

Organization: Eclipse Instrumentation India P. Ltd.

• Assembly of Controller PCB

• Testing, Calibration of controller PC and Main Board PCB

• Troubleshooting of Microcontroller of Electrosurgical Machine

• Quality Check Report Generation

• Calibration report Generation.

Educational Qualification:

Personal Information:

Name:

Date of Birth

Siddhi Siddhesh Varadkar

10July 1989

Address:

104 Prashubha Co. Op. Hsg Soc, Suman Nagar

V. N. Purav Marg, Chembur, Mumbai 400 071

Contact No.: 882-***-****.

Nationality: Indian

Language:

Emil ID:

Interest //Hobby:

English, Marathi, Hindi

**********@*****.***

Learning Software &

Customer Support Work

Place: Mumbai Siddhi Siddhesh Varadkar

Examination School / College Board Years

S. S. C Vishal Vidya Mandir S. S. C. 2005

Diploma In Electronics V. P. M’s Polytechnic, Thane M. S. B. T. E. 2008

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