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Property Manager Customer Service

Location:
Houston, TX
Salary:
50,000
Posted:
January 14, 2024

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Resume:

*:** as ***

x Robert Bernshausen... @& (f

Robert Bernshausen

**** ****** ****** *****

Kingwood, TX 77345

o 346-***-**** Le] ad2rup@r.postjobfree.com

Experienced “Residential Property Manager/Teacher/Sales Specialist” with full understanding of maintaining

working relationship with property owners/clients, increasing sales, planning/developing community outreach

programs, acting as a mentor to students, showing property to prospective tenants, and handling complaints

Broad Strengths In:

Training/Teaching/Mentoring

Clear Concise Communicator

Accomplishments:

Highest % of increase in sales

50% increase in recruitment

All students passing Standardized Testing Analytical Problem Solver

Developing/implementing new program features Strategic Planning/Customer Service

Education: BS, English, University of Michigan, Ann Arbor, MI

BS, BBCS (Brain, Behavioral, and Cognitive Sciences), University of Michigan, Ann

Arbor, MI

Certifications: _ CPR e Trekking ¢ Lifeguard @ Climbing

Software: Work @ Excel @ PowerPoint @ TimeWorks Mobile

Experience

11/20 to 03/23 BRE Property Management, Spring, TX

Residential Property Management Company

Co-Owner

Responsible for meeting with prospective tenants (showing property and assessing

applications/leases), processing tenant paperwork/verification, inspecting properties

identifying deficiencies/scheduling repairs, overseeing resident complaints/expediting

maintenance requests, overseeing the collection of monthly assessments (rental fees,

deposits, and payments), maintaining working relationship with owners/tenants, and

supervising property staff.

08/19 to 11/20 - Christian Life Center Academy, Kingwood, TX

College Preparatory Academy for K5 through Post-Graduate Students

High School Teacher (Science Department Head)

Responsible for developing curriculum/lesson plans while (creating and implementing)

programs for students, advising students in various subjects, planning/developing community

outreach programs, grading homework (assignments and tests), preparing distributing

progress reports/report cards of student’s progress, coordinating mentor programs (tutor

services, advising, and study skills), ensuring classes are a safe/productive environment, and

attending parent-teacher meetings.

11/16 t0 07/19 - Boy Scouts of America, Houston, TX

Youth Organization

Program Specialist

Responsible for partnering with schools/community centers developing partnerships with

BSA, evaluating programs/developing improved methods (enhance program initiatives, and

operations), developing new program features, and acting as liaison between community

leaders (organizations and public agencies) promoting programs within the community.

Robert Bernshausen

Page 2

02/15 to 04/16 - Dignity Memorial, Kingwood, TX

Funeral Home

Sales Representative

Responsible for helping client families formalize cemetery arrangements, prospecting for

new clients, responding to client enquiries in respectful/sensitive manner, understanding of

each family’s unique needs, preparing appointments, and collaborating with funeral home

directors (location managers and cemetery staff) providing seamless service.

08/14 to 12/14 Livingston, ISD, Livingston, Texas

Independent Public School District System

High School English Teacher

Responsible for developing curriculum/lesson plans while (creating and implementing)

programs for students, planning/developing community outreach programs, grading

homework (assignments and tests), reinforcing learning concepts, preparing distributing

progress reports/report cards of student’s progress, coordinating mentor programs (tutor

services, advising, and study skills), ensuring classes are a safe/productive environment, and

attending parent-teacher meetings.

11/13 to 05/14. -Mathnasium, Kingwood, TX

Math Tutoring Service

Math Tutor

Responsible for mathematics coursework,

tutoring student OW to rm mathem acu’ S. isting with student’s



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