MICHELLE J. PINDER

**** ******** *** 786-***-****

Weston, Fl 33327 ad2rqh@r.postjobfree.com

PROFILE

Organized, energetic and highly self motivated; Results oriented, able to maneuver in high- pressure environment by recognizing and actively adapting to varying priorities; superior customer service experience; experienced law firm biller. EXPERIENCE

Fisher & Phillips LLC, Fort Lauderdale, Florida June 2020 - Present Billing Specialist

- Process legal billing invoices for three senior partners

- Complete edits and finalize invoices in Aderant via paperless viewer

- Upload and generate invoices to various electronic billing vendors

- Troubleshoot electronic bills that are rejected to ensure they are properly processed for payment

- Research and respond to attorney and client inquiries regarding billing and collection issues Carlton Fields LLC, Miami, Florida October 2015 – June 2020 Billing Coordinator

- Process billing adjustments as requested by billing attorneys

- Review, edit and finalize invoices in Elite and Paperless billing formats

- Apply funds from retainer and trust accounts as instructed by attorneys or executive management

- Issue invoices in standard and electronic invoice methods, including the eBillingHub or through the various vendors, e.g. Tymetrix, Serengeti, Data Cert, Ascent, etc.

- Perform various excel projects as requested by executive management.

- Research and respond to attorney and client inquiries regarding billing issues Greenberg Traurig LLP, Miami, Florida February 2013- October 2015 Billing Coordinator

- Reviewed and edited prebills on CMS Aderant per attorney and secretary requests

- Processed write-offs according to Firm policy

- Applied retainer funds per instructions

- Issued invoices via mail and electronic invoices methods, i.e. Tymetrix, Serengeti, etc.

- Researched and responded to attorney and client inquiries regarding billing issues Holland & Knight, LLP, Miami, Florida March 2007 – February 2013 Billing Specialist

- Distributed monthly proformas for all assigned billing attorneys from the Elite Accounting System

- Edited and updated proformas based on billing attorneys’ instructions

- Created and issued invoices and/or process write offs for all clients based on specific billing instructions

- Responded to billing attorney’s requests for client information

- Assisted attorneys, professional staff and clients with inquiries and research as needed

- Handled special billing matters, i.e. split and joint bills

- Generated ad-hoc reports using the system

Assurant Specialty Property, Miami, Florida October 2006 – February 2007 Business Systems Analyst

Carmel Management Group, Miami Florida Sept 2003 - June 2006 Office Manager/Customer Service Supervisor

Prudential Insurance Company of America Woodbridge, New Jersey Mar 1995 - June 2003 Project Management Specialist, Program Mgmt Office Assistant Project Manager, Customer Access, Roseland, New Jersey Associate Manager, Management Internal Control, Roseland, New Jersey EDUCATION

Livingstone College Salisbury, North Carolina

Graduate, Bachelor of Science in Business Administration, 1994

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