Lafayette, LA ***** 337-***-**** ad2rp9@r.postjobfree.com Q

CASSIDY RICHARD

PROFESSIONAL —_ Dependable effective in managing operations, Successful in encouraging team

SUMMARY members to work efficiently and meet production targets. Well-organized, self-motivated and

knowledgeable about successful strategies for managing fast-paced work. Certified

Phlebotomist well versed in venipuncture, capillary puncture and special collection

procedures. Detail-oriented and committed to maintaining highest quality control and patient

care standards. Adept in variety of software applications for EMR maintenance.

SKILLS * Collections Procedures * Customer Satisfaction Staff Training

* Tracking Specimens * Employee Performance © Workplace Safety

* Patient Information Reviews * Patient Safety

* Employee Motivation * Time Management * Venipuncture

* Blood Collections

WORK HISTORY PHLEBOTOMIST 03/2021 to Current

Crescent City Surgery Centre, Crowley, LA

* Improved patient comfort by efficiently drawing blood samples using various techniques

such as venipuncture and capillary puncture.

* Enhanced patient experience through compassionate care and communication during

blood draw procedures.

* Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper

testing and timely results

* Collaborated with medical professionals to ensure accurate test orders and appropriate

sample collection methods were used.

* Provided support to laboratory staff, facilitating prompt analysis of collected samples for

expedited results delivery.

* Contributed to the development of phlebotomy training materials, enhancing the skillset of

new employees and improving overall team performance.

* Participated in cross-training initiatives, bolstering the overall skill set of the team and

promoting a collaborative work environment.

* Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing

cases based on urgency, and efficiently completing blood draw procedures.

* Centrifuged blood samples as outlined in clinical protocols

* Handled insurance verification tasks using and to validate patient

insurance information.

* Performed laboratory tests to assist physicians in diagnosis

PHLEBOTOMIST 09/2019 to 10/2020

Opelousas General Hospital, Opelousas, LA

* Improved patient comfort by efficiently drawing blood samples using various techniques

such as venipuncture and capillary puncture.

* Provided support to laboratory staff, facilitating prompt analysis of collected samples for

expedited results delivery.

* Promoted a positive atmosphere within the phlebotomy department through active

participation in team meetings and effective communication with colleagues.

EDUCATION Acadiana Area Career College, Carencro

Certificate, Phlebotomy, 05/2019

Church Point High School, Church Point, LA

05/2016

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