Post Job Free

Resume

Sign in

Customer Service Team Leader

Location:
Minneapolis, MN
Salary:
28 hourly
Posted:
January 14, 2024

Contact this candidate

Resume:

SUMMARY

Technician/team leader offering *+ years of experience in medical device and manufacturing environment. High-energy focused on promoting customer satisfaction through exceptional service. Able to interact with different departments. Ability to work in a fast-paced project area. Courteous and professional with a great sense of humor.

HIGHLIGHTS

Bilingual (English and Spanish)

Organized

Reliable and punctual

Excellent multi-tasker

Team player

Culinary knowledge

Comfortable standing for long time periods

Proven leader

Customer service-focused

CERTIFICATIONS/ACCOMPLISHMENTS

CPR/First Aid (Effective January 2021 – January 2023)

Forklift Certified (Effective January 2021 – January 2023)

Recognized by management and peers for going above and beyond normal job functions.

Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices.

EXPERIENCE

Aug. 2020 - Present Machine Operator

Range System Inc. – Minnesota

In charge of manufacturing ballistic rubber for shooting range

Handle press machine

Dec. 2016 - Aug. 2020 Plaster laboratory team lead/supervisor

MARATHON ORTHOTICS, INC - Minnesota

Manually create plaster cast for the sole of each patient.

Work with grinders

Responsibilities include, but are not limited to supplier evaluation, performance evaluation, equipment troubleshooting, and technical training.

Train operators in protocol and strategy

Had a role as manufacturing supervisor (interim supervisor)

Dec. 2015 - May. 2016 Medical Assembler

Aerotek – Minnesota

Assemble different medical devices (leads) with the help of a microscope.

Able to pick up quickly to very difficult processes.

They are looking for this person to have great hand dexterity, understand measurements with rulers and calipers, lift 25 pounds regularly, have great organizational skills, ability to work overtime and work in a team environment.

Nov. 2007 - Jul. 2015 Food Services Assistant

ASEM (Hospital) San Juan, PR

Planned, prepared and served meals and snacks according to prescribed diets.

Assisted with adequate nutrition and fluid intake.

Maintained a clean, orderly and well-stocked environment.

Participated in the maintenance of safe conditions within the facility and other related areas.

EDUCATION

2003 High School Diploma: General

Ramon Vila Mayo San Juan, PR

Graduated



Contact this candidate