Customer Service El Paso

Brandy Zavala

*** ********* **. ******* **** TX *9928 915-***-**** **************@*****.***

Objective

Highly motivated professional with exceptional work experience. Looking for a challenging position, where I can utilize all my experience and problem-solving skills for the growth of this company.

Experience

Galaxia Dental 03/2022- Current

Duties: Provide outstanding customer service for the patient; excellent chair side manner. Assist the doctor with all dental procedures and take radiographs of patients using standard dental radiographic equipment. Perform efficient and accurate procedures to help maintain doctors’ schedule and patient flow. Help clean and disinfect the office and treatment rooms. Review patient chart prior to doctor arrival and log appropriate patient data during exam and treatment as well as transcribe doctor notes in patient chart. Maintain patient confidentiality through HIPAA compliance.

Dental Ark Dentistry 08/2019- 03/2022

Duties: Completed dental care under the supervision of a dentist. Sterilized and disinfected the work area constantly.

Star Kids Pediatric Dentistry 03/2017- 08/2019 1800 McRae Blvd El Paso Tx 79925

Duties: Dental care by preparing Oral Health Exams, treatment room, patient, instrument. Perform procedures in compliance in dental practice. Helping with infection control by sterilizing and disinfecting instruments and wiping down chairs and setting up instrument tray. Working with dental X rays, Using Dentrix charting patients information and future treatment .Chairside Assisting with temporary filling, amalgam, temporary crowns. Performing Sedations, Nitrous, Frenectomy.

Dollar General 11/15-03/16

Duties: Sales Associates, provided great customer service, ensure smooth sales, operating cash register, keeping the selling floor stocked, answering phones, pricing, and keeping the store clean and organized.

McDonald’s 05/14-10/14

Duties: Team Crew Member, preparing food in the kitchen, front counter helping customers with ordering process, operating cash register, running the drive-thru, cooking, and cleaning the restaurant.

Skills & Abilities

Fluent in English and Spanish language.

Great ability to perform and adjust to any tasks.

Excellent organization skills-self-starter.

Multi-telephone and etiquette skills.

Excellent computer and typing skills-Microsoft Office, Excel, Dentrix and Prodoc.

Able to multi-task efficiently, fast learner, team player and highly motivated

Strong listening and communication skills.

Certified BLS/CPR

Certified Food Handler

Licensed Cosmetologist

Registered Dental Assistant

Education

High School Diploma May 2014 Socorro High School Cosmetology License

El Paso Community College 07/2014- 05/2015 919 Hunter Dr. El Paso Tx. 79915

References

Available upon request

Contact this candidate