Customer Service Representative
Resume:
Jessaca Ortega
Thank you
Manistee, MI *****
ad2rki@r.postjobfree.com
Please allow me to thank the human across this screen for their time. I appreciate you. As a person whose interest is in helping the public I’d be honored to work in customer service care. My true passion is giving back and I’d be honored to join your staff of wonderful people working for a cause to help all community . Thank you for your service and God Bless all the customers care representatives of America.
Authorized to work in the US for any employer
Work Experience
CNA - Certified Nursing Assistant
self employeed - Manistee, MI
December 2015 to Present
I am a trained CNA with multiple years of experience. I have private and public facility experience. I am able to bathe a patient in and out of bad. I am fully trained in All activities of daily living and bedside manner. My abilities to manage high stress situations enables me to focus on tasks. My schedule is open and flexible.
Cashier
Hele - Hilo, HI
March 2021 to August 2021
Cashier, customer service, safety management, stocking back room and front . Customer Service Representative
Performance Automotive - La Puente, CA
March 2006 to December 2019
Automotive shop. Answering phone calls, customer service, ordering supplies, maintaining safety protocols. The owner has since passed and changed managers. Customer Service Representative
Toys 'R' Us USA - Covina, CA
October 2007 to September 2008
Customer service, restocking, registering applications for cards, cash register, maintaining clean work environment. ( So many toys )
Customer Service Representative
Macy's - Lakewood, CA
February 2000 to January 2001
Customer service, bill pay, maintenance on floor, back stock room, opening and closing registers Education
Vocational college in Medical Technology
Hacienda La Puente Adult Education - Ca
January 2015 to November 2015
College in Medical Assisting
Bryman Institute - Ca
March 2005 to January 2006
Skills
• Time management
• Quality audits
• Organizational skills
• Personal care home
• Cash register (3 years)
• opening and closing
• Social listening
• Adult Education
• Home Care
• Senior Care
• Caregiving (9 years)
• Special Education
• Math
• Tutoring
• Teaching
• Hospital Experience
• Developmental Disabilities Experience
• Case Management
• Meal Preparation
• Learning Technology
• Mentoring
• Vital Signs
• Dementia Care
• Food Preparation
• Cash register (3 years)
• Level head under stress (10+ years)
• Curriculum Development
• Epic
• Quality Assurance
• Alzheimer's Care
• Nursing
• Research
• Vital signs
• Special education
• Customer service
• Adult education
• Curriculum development
• Quality assurance
• Hospital experience
• Writing Skills
• Communication skills
• Cash handling
• Learning technology
Awards
Team leader
May 2019
Number one on attendance and patient care . I receive the only dollar raise after 6 months of employment. I received heart felt gratitude and validation for my ability to work under high stress situations at all times. While maintaining class and punctuation dedicated to my work environment. Certifications and Licenses
CNA
September 2015 to December 2023
Special needs and disabled persons caregiver . I am now looking for beautiful facility continue to help the community and dedicate my time to my work . I appreciate every moment spent with each patient.
Contact this candidate