Customer Service Los Angeles

Isaiah J. Caruso

Fleming Island, FL *****

• (***) 759 - 2500 • ad2rjs@r.postjobfree.com

Work Experience:

Industry Assistant

Nationrizn Entertainment - Los Angeles, CA January 2023 - October 2023

●Assisted with operational management duties

●Stage technician, setting up sound and musical equipment

Screener / Ambassador

Kaiser Permanente Hospital - Santa Clara, CA

May 2021 - December 2022

●Effectively delegates all customer service responsibilities in lobby.

●Addresses inquiries regarding insurance policies and memberships.

●Checks patients into hospital building for upcoming appointments or procedures.

Patient Ambassador

Sutter Health Clinic - Santa Clara, CA

February 2021 - May 2021

●Maintained a professional relationship with all patient and governmental agencies.

●Documented pertinent patient information according to company policies and procedures.

●Provided excellent customer services as the first point of contact at entrances.

Sales Associate / Keyholder

Pacsun, Valley Fair Mall - Santa Clara, CA

October 2017 - February 2021

●Assisting customers with merchandise selection, cashiering and organizing inventory

●Maintaining inventory and assuring stock is ordered and received according to company standards

Technical Skills

●Microsoft Office: Excel, Word

●Office365 & PowerPoint

●English proficiency both verbal and written

●Time Management / Problem Solving

Education

Branham High School, Santa Clara CA Class of 2018 Graduate

Foothill Community College, Los Altos, CA Business Administration - 2019-2021

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