Francine Roach

**** **** ***** ** *** A***

ad2rji@r.postjobfree.com 803-***-****

Title Clerk

DDI Technologies – AppleOne Staffing – Jan 2023 to Sep 2023

Verified data on vehicle titles and entered all pertinent data into system. Conducted transactions involving the transfer of owner/state received from lenders and dealers and lien. Accurately record incoming titles and documents daily according to established procedures; ensure they are acceptable according to applicable state and DMV requirements completed, signed, and notarized accurately.

Delivery Driver

Papa Johns Pizza - June 2022 to February 2023

Check all pizza delivery requests for accuracy against quality standards and delivers products to customers in a safe, courteous, and timely manner. Support the restaurant by performing other workstation duties.

Customer Service Representative

Maximus/PHEAA - November 2021 to January 2022

Assisted customers with questions and concerns about their Federal student loans. Verified information and performed data entry of pertinent information relating to students’ loan. Assisted students in determining best option to satisfy loans.

Customer Service Representative

Kelly Services/BlueCross BlueShield of SC - September 2021 to November 2021

Assisted members with questions and concerns about their healthcare Insurance Policies, such as benefits, costs and eligibility choices. Entered data into system based on member’s final decisions.

Administrative Assistant

AppleOne/SC Virtual Charter School - July 2021 - September 2021

Reviewed and processed required documentation/applications for students requesting to attend the charter school. Ensured all information was accurate so the admission of each student was a smooth transaction.

Receptionist

AppleOne/SC Department of Disabilities & Special Needs - May 2021 to July 2021

Answered phones, processed various documents, created files and other administrative tasks in the Human Resources Department. Also acted as backup for the front desk receptionist.

Constantia/Flexibles - AppleOne Staffing

AppleOne/Scanner and Filer – February 2021 to March 2021

Performed data entry of invoices from customers. Responsible for reviewing, filing, and scanning various business services documents. Prepared documents to be sent to storage facility for file storage.

Blue Cross/Blue Shield-Palmetto GBA

Customer Service Advocate - April 2016 to October 2020

Respond to customer telephone inquiries. Proficient problem-solving approach to quickly determine a customer need. Provided accurate information to each customer while following performance goals and objectives.

Amazon Fulfillment Center

Warehouse Associate – November 2015 – April 2016

Responsible for picking, packing, and shipping customer orders. Followed the safe handling of products and complying with safety regulations. Operated a forklift and other equipment as needed.

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