Accounts Payable Customer Service
Resume:
MAY-ANN SAÑOSA
STATUS: International Student
SIN: Available
ADDRESS
Ontario M1H 1V6
************@*****.***
PHONE
WEBSITE
www.linkedin.com/in/may-ann-
sanosa-04248114b
EDUCATION
International Business Management
Niagara College Toronto Canada
Enrolled: January 2024
BS Business Administration
Major Management Accounting
National College of Business and Arts
Philippines June 2006 – March 2010
SKILLS
• Accounts Payable Management
• Attention to Detail
• Financial Analysis
• Account Reconciliation
• Can perform multi-tasking
• Payroll and Bank reconciliation
• Invoice Processing
• Sales Order Management
• Bookkeeping
• Proficiency in T4S Software,
Sage50 Peachtree and MS Office
• Driving Skills (license on process)
LANGUAGES
Proficiency levels: Advance
English: fluent
Filipino: Native Speaker
CERTIFICATION
Computerized Basic Accounting
Tally and QuickBooks
Oscar Cultural Institute Dubai
United Arab Emirates July-Aug 2019
KHDA Attestation
PERSONAL SUMMARY
Focused on Accounting and Customer Relationship Management with 10 years of experience maintaining financial records and reviewing account activity. Dependable ethical and highly trustworthy in handling cash and security documents. Accomplished in taking on tasks within strict deadlines while prioritizing urgent needs. I excel in providing exceptional customer service addressing inquiries and resolving issues with professionalism and efficiency. My excellent communication skills, both written and verbal contribute to a positive and seamless customer experience. PROFESSIONAL EXPERIENCE
Foreign Currency Specialist Feb 2018 – October 2023 Al Ansari Exchange LLC United Arab Emirates
• Streamlined accounts payable processes by implementing an efficient digital filing system. Providing invoice processing times with the utilization of accounting software for accurate data entry.
• Reduced discrepancies in financial reports by conducting thorough account reconciliations and adjustments.
• Respect and comply with AML rules, policy and procedures of the company.
• Enhanced financial accuracy, maintaining detailed records of all transactions and bank deposits.
• Buying and Selling currencies from walk in customers and handover currencies to main cashier according to the guidelines set by operations management. Conduct all kinds of front office transactions.
• Monitor daily ongoing market currency rate and decide the buying and selling rate for each currency to attract new customers and retain existing customers ensuring maximum profitability for the company safeguarding customer service
• Available to work a variety of hours which include early mornings, evenings weekends and overnight shift
Marketing Assistant July 2010 – August 2017
Banco De Oro Unibank Inc Philippines
• Account service to customers by receiving deposits and loan payments, encashment, savings/checking withdrawals, fund transfer and general services such bills payment outward telegraphic transfer, demand drafts and cash remittance for pick up and foreign currency to multiple currencies.
• Enhanced customer engagement with the development of compelling content for email newsletters and blog posts.
• Streamlined marketing processes, optimizing efficiency using project management tools and software.
• Advise clients on marketing, advertising or sales promotion opportunities and strategies
• Prepare or oversee preparation of reports, briefs, bibliographies, speeches, presentations, web sites and press releases.
• Conduct public opinion and attitude surveys to identify the interests and concerns of key groups served by their organization
• Handle customer complaints and address it to respective department provide prompt reply with timely updates to customer in consultation with supervisor.
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