Hannah Casillas
Tacoma, WA•541-***-****
PROJECT MANAGER
STRATEGIC PLANNING & EXECUTION • CHANGE MANAGEMENT • STAFF MENTORING & DEVELOPMENT
Demonstrating adept project management skills with a proven track record of successful execution and achievement of project objectives.
Accomplished Project Manager and visionary leader, acknowledged for driving innovation, enhancing staff performance, and optimizing resources to realize corporate goals. Bringing forward-thinking, strategic expertise to elevate operational efficiency, boost staff productivity, and position organizations for optimal success. Recognized for swiftly gaining the confidence of key stakeholders and fostering a positive, growth-minded working culture through ongoing coaching, mentoring, and support at all levels. Demonstrated success in managing intricate initiatives, creating value-added programs, and implementing process improvements that enhance organizational visibility. Committed to performance enhancement by analyzing existing processes and deploying effective strategies.
Core Competencies:
Program Planning & Oversight Organizational Structure Staff Development & Mentoring Budget/Fiscal Oversight
Human Resources Leadership Stakeholder Engagement Capacity Planning Regulatory Compliance/Governance
Strategic Planning & Vision Policy & Process Development Networking Project Management
Change Management Partnership Development Cross-Functional Team Leadership Process Improvement
PROFESSIONAL WORK EXPERIENCE
Sr IT Project Manager Hansell Tierney Contract at Sound Transit, Seattle, WA. 02/2023 - Current
Headed IT department projects and liaised on behalf of the Expansion Team to optimize projects for network, server, and infosec personnel, streamlining processes and navigating crucial change requests.
Leveraged a $4.8M budget to optimize multifaceted projects, including expansion, resource allocation, and team alignment.
Streamlined budget and billing turnover - $500K annual process. Implemented documented processes for better communication between project managers and engineers, reducing delays in task completion.
Navigated multiple change requests with the Network Engineering team, overseeing critical aspects such as the Central Link backbone infrastructure, data center migrations, and the firewall transition from Cisco to Juniper.
Project Scheduler Teleion LLC Consulting at Amazon GREF, Seattle, WA 07/2022 – 02/2023
Monitored project progress, fostering effective interaction among team members through comprehensive oversight, communication strategies, and proactive issue resolution. Demonstrated expertise in analyzing complex schedules, providing opinions on project progress, and offering strategic insights.
Monitored project progress, fostering effective team interaction through comprehensive oversight, communication strategies, and proactive issue resolution.
Crafted project schedules for $54M+ in real estate, demonstrating expertise in analyzing complex schedules, providing opinions on project progress, and offering strategic insights. Responsible for the intricate analysis and review of project schedules, with additional contributions in creating high-level meeting agendas and facilitating team meetings, showcasing a commitment to effective project scheduling practices.
Spearheaded high-level project reporting meetings and steered group meetings, addressing project successes and barriers. Created executive-level communications and presentation materials for change management activities.
Project Manager United States Air Force, El Segundo, CA 11/2017 – 12/2021
Selectively staffed Project Manager overseeing Directorate information-system projects, responsible for command-and-control of projects throughout their lifecycle management of an $8M annual IT requirements budget.
Awarded prestigious Noncommissioned Officer of the Year 2019, overseeing resource management for projects contributing to $4B counter-space efforts. Managed a $6.5M budget, and completed 13 projects, while enabling a $39M multi-contract approval process.
Recognized by the serving Secretary of Defense, The Honorable Ashton B. Carter, for orchestrating comprehensive quality assurance, operational security, and cybersecurity measures ensuring resilience across 7 Top secret networks.
Led a 25-person team, streamlined budget processes, guided the transition of the Space and Missiles Systems Command to the U.S. Space Force, and
Hannah Casillas
Tacoma, WA•541-***-****
ADDITIONAL ROLES
IT Project Manager United States Air Force, Deployed Location, APO 06/2018 – 01/2019
Orchestrated the expeditious setup of a Safety Investigation Board following an aircraft mishap, skillfully assembling a fully functional facility and communications system within a remarkable three-hour timeframe—commended by the commander of Air Force Central Command.
Played a key leadership role during deployment in support of Operation Inherent Resolve, overseeing a team of 8 Airmen and ensuring effective execution of mission objectives.
Administration Supervisor United States Air Force, Albuquerque, NM 11/2014 – 11/2017
Conducted 7 evaluations as a valued member of the Wing Inspection Team, meticulously inspecting 8,000 IT assets, identifying 48 findings, and presenting findings to the Inspector General—an integral contribution to the Wing-level award for Innovation.
Achieved the Information Dominance Award by identifying and mitigating a network vulnerability at Kirtland Air Force Base, securing 5 classified assets within a $6M enclave—successfully averting 300 cyber threats.
IT Specialist United States Air Force, Albuquerque, NM 11/2013 – 11/2014
Orchestrated seamless Client System Operations, adeptly resolving 275 trouble tickets within a 48-hour window, ensuring the sustained functionality of communications, command, control, and information systems with an impressive 99% uptime rate for 2,400 users.
Earned Distinguished Graduate in IT classes, securing the top rank among 27 peers. Pioneered the development of computer information resources, encompassing data security, strategic computing, and disaster recovery protocols.
EDUCATION
Master of Science in Project Management 04/2024
University of Southern California, Los Angeles, CA
Bachelor of Science in Project Management 03/2023
City University of Seattle, Seattle, WA
Associates of Science in Information Systems Technology 05/2019
Community College of the Air Force, Montgomery, AL
CERTIFICATIONS
Certified Scrum Master (CSM) 09/2023
Scrum Alliance, Bellevue, WA
Security + 11/2017
CompTIA, Albuquerque, NM
Project Management Professional (PMP) 11/2023
Project Management Institute, Seattle, WA
PROFESSIONAL DEVELOPMENT
TS/SCI Security Clearance 03/2020
Expires 02/2026