Kerry Mills

Mission, KS 913-***-****

LinkedIn.com/in/kerry-mills ad2rft@r.postjobfree.com

Executive Operations Director

Multi-Site Management Supply Chain Management Retail Management

Highly trained and experienced operations executive with over 20 years of proven excellence directing cross-functional operations for a variety of companies. Versatile leader able to quickly master new skills and industries while applying exceptional personnel and logistics coordination methods along with complex project management and communications expertise. Extensive experience supervising simultaneous projects and operations across wide territories with several locations requiring precise time management and multi-tasking skills.

Cross-Functional Leadership

Staff Training & Development

Company Start-Up Operations

Client Relationship Management

Human Resources Management

Business Process Improvement

New Business Development

Process & Procedure Creation

Complex Project Management

Profitability Improvements

Microsoft Office Proficient

Workflow Reengineering

Professional Experience

Relogistics Services LLC, Mission, KS 2011 – Present

Sr. Director, Strategic Initiatives 2021 - Present

Plan, organize, and direct the completion of specific projects that fall outside of normal operations while ensuring these projects are on time, on budget, and within scope.

Lead planning and implementation of all special projects.

Acquire, communicate and negotiate on all property needs.

Implement Capex automation for on and off site facilities.

Manage project budgets and resource allocation.

Develop ROI models and tracking for all projects.

Reduce turnover by 75% and reduction of all associated costs.

Director, Operations 2011 – 2021

Direct the start-up operations for over 800 employees, 60 managers, and 55 locations, requiring expert coordination of multi-site supply chain operations and logistics, strategic planning and forecasting, and development of all operational policies and procedures designed to drive efficiencies while ensuring maximum customer satisfaction.

Consistently grew revenues by 10% each year leading to over $70 million in annual earnings with profit margins more than doubling from 20% in the first year to the current figure above 45%.

Cultivated new customer relationships while developing customer service and company infrastructure including supervising all employee development, training, and compensation.

IFCO Systems N.A., Overland Park, KS 2005 – 2011

Regional Operations Manager

Managed a territory with 22 locations and 350 employees spread across six states while improving top line revenue by an average of 5% each year which helped the territory earn the budget beater award for six consecutive years.

Seeded over one million wood pallets into 23 distribution centers which required careful management of complex logistics and communications to complete the project on-time and under-budget.

Gained new customers outside of core business by expanding the company’s vision and shifting focus from a sorting operation to picking and selecting product as a 3PL.

Developed and implemented an innovative training tutorial including new ideas and methods to reach target customers and promote brand recognition.

PetSmart, Overland Park, KS 2001 – 2005

Store Director

Supervised a multitude of operations including customer service and relations, human resource administration, sales and logistics coordination, and P&L management.

Achieved recognition as a “vision store” for proven operational excellence acting as the test store for all company remodel projects and new procedures.

Exceeded over $1 million dollars in profits while pushing profit margins up by over 30% across four years.

Education & Credentials

Dual Bachelor Degrees in Business Management & Communications, Kansas State University, Manhattan, KS

Leadership Development Program – Center for Creative Leadership

Lean Six Sigma – Vanderbilt University

Six Sigma Yellow Belt – Georgia Tech University

References Available

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