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Customer Service Quality Control

Location:
Austin, TX
Posted:
January 14, 2024

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Resume:

Rana Hotak

PROFILE

Dynamic researcher, communicator and analytical places strong

attention to detail and works effectively with others. Knowledgeable in SolidWorks, Remotes build, Endura Mac System, SAC system, MCAC, ACAC system, EP system, XGR system, Manufacturing technologies and quality control. 8110 Blue goose road

App#2209 manor TX 78653

949-***-****

Email:_Rana.hotaki1@gmail.c

om

Work Email:_

ad2reb@r.postjobfree.com

.com

EXPERIENCE

SAYARA International Organization, Kandahar

Afg—Data Collector

2015_2018

Oversee the daily operations of the customer service department, create a

reliable customer loyalty program, set customer service goals for team members

and help them reach those goals, generate weekly and monthly reports and

surveys, monitor the latest industry trends and techniques.

• Data programming

• Transactions record keeper

• surveys

• Reports organizer

Kabul Bank, Kabul Afg — Cash Handler

2019_2020

ROSHAN TELECOME (Wireless Company), Kabul

Afg— Customer service leader

2020_2022

Provide outstanding service to new and long-standing customers by attending

closely to concerns and developing solutions. Draft professional business

communication and answer phone calls and emails regarding documentation

and concerns.

• Data organize

Macy’s, CA __ Sales Associates

Jan 2022–July 2022

SKILLS

1. Tool efficiency

development

2. Troubleshooting

3. Rework

4. Manufacturing.

5. Computer Programs

(TLC, LTS,

PROMPT,IOMS, DMR,

RTS)

6. Production log

maintenance

7. Time management

8. Computer literacy

Applied Medical, CA __Technician

JUNE 2022–February 2023

March 2023-Present

Manufacturing Technician I

Remotes builds worked on:

Endura MAC System

MCAC, ACAC Systems

EPI System

XGR System A,B,C

SAC System

Controler System

Naswan Tajrobawi High School, Kandahar Afg— High

School Degree

2003_2015

Deh Sabz Institute, Kabul Afg — Higher Education

2015_2019

Bachelor’s degree at Information Technology (IT).

Language:_ Pashto,Dari,Urdu, English



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