Accounts Payable Customer Service

Noel Rozier

Weehawken NJ, *****

551-***-**** ******.****@*****.***

Professional Summary:

8+ years of banking experience within the financial corporate industry. Represented the company in a professional manner by providing exceptional customer service to our internal and external vendors, as well as ensuring proper policies and procedures were followed.

Key Responsibilities:

- Account Maintenances - Records Management

- GL and Account Reconciliation - Document Review Specialist

- Check Deposits and Returns -Excel Reporting and Maintenance

Work History:

Morgan Stanley

Deposit Operations- Banking Associate

Jersey City, NJ

February 2020- February 2023

Reconciled all chargeback check inquiries from the Fed to maintain a risk-free returned check process from our GL and customers’ accounts.

Reviewed, verified, and scanned customers check deposits into our system within a timely manner.

Examined, investigated, and returned all check discrepancies not in compliance with our banking regulations.

Submitted daily settlement reports on Excel for auditing and payments coverage.

Enhanced multiple procedures to help alleviate workload among both internal and external departments to help support a quicker deposit process.

Performed all duties and daily functions within SLA guidelines to ensure all regulatory standards were met.

E-Trade Financial

Correspondence Processing- Operations Analyst

Jersey City, NJ

November 2015- February 2020

Assured documentation were scanned properly by providing secondary review for workflow models, ensuring for imagery accuracy and completeness.

Reviewed customers documents for notary indentations and other special features.

Prepared monthly mail volume reports to measure productivity and identify areas for improvement.

Archived and shredded physical documents in compliance with document retention policies.

Education and Achievements:

Montclair State University, NJ

Bachelors of Arts and Sciences- Sociology

-Member of the Alpha Kappa Delta International Sociology Honor Society- MU of New Jersey

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