Joshua Boyce

Lake Jackson, TX 979-***-**** ad2rdl@r.postjobfree.com

Objective

Motivated candidate skilled in providing exceptional customer service, accurately handling cash and credit transactions, and maintaining a neat and orderly checkout area. Committed to helping customers find what they need both in store and in warehouse.

Conscientious and personable customer service representative seeking a position in which my communication skills combined with my problem-solving skills can be useful in serving customers. Capable of handling multiple tasks in a fast-paced environment. Able to keep customers happy and smiling while resolving their issues in the shortest time possible.

Experience

Target Corporation, Guest Associate Seasonal (Fulfillment) December 2023 – Current

Developed excellent organizational and time management skills as a Fulfillment Associate to ensure the efficient completion of tasks.

Honed my problem-solving skills by troubleshooting issues related to orders or shipments quickly and efficiently.

Adept at using modern inventory control systems to track product availability and order accuracy.

Provided exceptional customer service by greeting guests, responding to inquiries, and resolving complaints.

Demonstrated ability to communicate effectively with customers and colleagues.

Panera Bread, Customer Service Associate Cashier June 2022- December 2023

Greeted customers, answered questions, and responded to complaints in a professional manner

Operated cash register accurately and efficiently while maintaining proper cash control procedures

Informed customers of special promotions, loyalty programs, and discounts

Handled customer inquiries promptly and professionally

Counted cash drawers at beginning of shifts to verify correct amounts

Developed and maintained a positive working relationship with customers

Utilized problem-solving techniques to troubleshoot customer problems and address their concerns in a timely manner

Education

HIGH SCHOOL DIPLOMA

Foundation Preparatory Academy, Lake Jackson Texas June 2022

Awards & Honors

Graduated Summa Cum Laude

Skills & abilities

Quality Assurance

Exceptional Communicator

Customer Service and Assistance

Guest Satisfaction

References

References available upon request

Contact this candidate