Account Manager Call Center
Resume:
Jeanette Dunigan
ENHANCING MY CAREER
Wickenburg, AZ 85390
*****************@*****.***
Director,Csr, Floor Manager,Marketing, Advertising,Web Development, General Labor
#readytowork
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Account Manager/Sales Representative
Direct TV Call Center
September 2017 to January 2020
Helping customers with their DirecTV services I did account management I also retention department and I also did sales
Account Manager II
Empereon Constar - Glendale, AZ
December 2017 to December 2019
Win back sales management collections
Night Shift Supervisor
UPS Air Ramp - Louisville, KY
May 2008 to June 2017
Supervising the floor and the belt monitoring the screen ID intake and outtake calculating the dry ice to go on the plane weighing package
CSR - Customer Service Representative
Iconic results - Phoenix, AZ
July 2012 to April 2015
Helping veterans with their mortgage and taking equity out of their homes and qualifying them to talk to a bank
Director
Tasha's tots - Louisville, KY
January 2005 to September 2011
Bookkeeper inventory director CSR customer service cash applications and assessments Education
High school or equivalent in Computer science
Malcolm x college - Chicago, IL
January 2000 to June 2004
Skills
• Call Center (7 years)
• Web Development (7 years)
• Account Management (5 years)
• JavaScript
• HTML5
• Sales Management
• Telemarketing (7 years)
• Java
• User Interface (UI)
• CSS
• Microsoft SQL Server
• Jira
Certifications and Licenses
CPR & First Aid
January 2008 to Present
I had to get certified for my foster classes
Food Handler Certification
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