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Customer Service Relations and warehouse manager

Location:
Brooklyn, NY
Salary:
20 hr
Posted:
January 15, 2024

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Resume:

BARRON WEBER

Wyandanch, NY, *****

ad2r75@r.postjobfree.com / +1-347-***-****

SUMMARY

Recognized for developing and executing on account plans to drive deals forward and deliver maximum revenue potential. Trusted customer advisor; strive to uncover business requirements to recommend and effectively sell value-based solutions. Rental/Sales Associate bringing diverse experience in retail sales and customer service. Reliable and hardworking warehouse operator committed to getting each job done as quickly, efficiently, and safely as possible. SKILLS

TERRITORY MANAGEMENT

CUSTOMER RELATIONS

Additional Information

Skills

Valid New York driver's license

Lead & Referral Generation

Multi-tasking

Customer Relations

Account & Territory Management

Client Acquisition & Retention

Interpersonal skills

Complex Problem-Solving

Merchandising Proficiency

Inside and Outside Sales

EXPERIENCE

Sales Assistant / ABLE EQUIPMENT - New York, NY 01/2015 - Current Assisted in revenue sales and rental contracts to clients Evaluating potential sales and engaging in relationships with potential clients Worked closely with sales negotiation process

Salesforce.com experience

Experienced with working on job sites

Certified to train the trainer in Aerial work platforms, compressors, and skid steers Experienced in calculating sales quotes for clients. Assistant Warehouse Manager / US aerial and equipment LLC - Central Islip, NY 11/2021 - 12/2023 Assisted with budgeting for future staffing needs based on current trends. Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues. Drove forklift to transport items within warehouse or to pick up items from different locations for shipment. Secured resourcing for materials, equipment and personnel to meet warehouse operational needs. Prepared reports on operational progress and challenges encountered. Provided information to shipping and receiving personnel regarding inventory stock. Monitored product import or export processes to verify compliance with regulatory or legal requirements. Completed periodic inventory counts and maintain accurate warehouse system. Organized warehouse design to maximize space for stock while allowing for high volume traffic zones. Processed requests and supply orders and pulled materials to successfully prepare orders. Operated forklifts to fill or empty overhead spaces. Provided training on proper use of equipment and safety protocols. BW

Inspected equipment for functionality issues and arranged service actions when needed. Assisted with troubleshooting any technical issues that arose during operations. Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise. Inspected warehouse areas to identify potential hazards and unsafe conditions. Amazon Delivery Driver / MJS courier service LLC - Westhampton, NY 04/2023 - 09/2023 Transported and safely delivered items to prevent damage or loss. Obeyed traffic laws and follow established traffic and transportation procedures. Received daily delivery instructions and route assignments from dispatch. Verified accuracy of items loaded onto truck against shipping documents. Provided excellent customer service by answering inquiries about products or services being delivered. Grouped and routed deliveries according to designated areas to maintain efficient delivery times. Loaded trucks and safely secured merchandise to prevent damage during transportation. Inspected delivery vehicle to ensure optimal safety and performance prior to each trip. Processed shipment documents neatly and efficiently for each load. Promoted positive customer service by delivering on-time shipments and fully resolving issues. Checked loads against shipping papers to verify contents and identify special handling requirements. Cleaned interior and exterior of delivery vehicle at end of shift as needed. Sales/Yard Maintenance / ABLE EQUIPMENT - Dix Hills, NY 06/2015 - 11/2015 Limbed and pruned a variety of tree species

Cared for established lawns by mulching, aerating and weeding Pruned trees, shrubs and hedges

Mowed, weed whacked and mulched planted areas and lawns Demonstrated use and care of merchandise

Greeted customers and ascertained customers' needs Prepared sales slips and sales contracts

Helped customers with questions, problems and complaints in person Developed positive customer relationships through friendly greetings and excellent service. Road Manager / URBAN BOOKS, LLC - Deer Park, NY 01/2003 - 01/2013 Worked directly with clients to achieve more sales Responded to telephone and in-person requests for information Presented latest merchandise to prospective buyers Accounted for all inventory and ordered new stock

Earned numerous recognitions for exceptional customer service Recommended merchandise to customers based on their needs and preferences Built relationships with customers to increase likelihood of repeat business Achieved a 100% on-time shipment rate

Responded to customer questions and requests in a prompt and efficient manner Maximized sales by shipping on time and accurately Accounted for all inventory and ordered new stock

Loaded products weighing up to 500 pounds onto trailers for delivery Operated forklifts and other heavy machinery safely Early Career: Various Construction labor and retail sales. EDUCATION AND TRAINING

Paul D. Schrieber Senior High School - Port Washington, NY



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