CURRICULUM VITAE

Shadrack Yeboah

Nationality: Ghanaian

Address: P.O. Box MD 1549, Madina-Accra

Telephone Number: +233*********, +233**********

Email: ad2r6r@r.postjobfree.com

CAREER OBJECTIVE

To be part of an organization to work effectively and efficiently to maximize revenue whilst developing self and ambitions to rise to higher height.

SKILLS

Excellent customer service skills.

Ability to work independently and as a team member.

Strong communication, organizational ethics.

Good interpersonal relation.

Good presentation skills.

High initiative and self-confidence.

Ability to work under pressure.

WORK EXPERIENCE

BACKYARD BAR AND GRILLS, OSU-ACCRA

DATE

JANUARY, 2023 – MARCH, 2023

Position: RESTAURANT SUPPERVISOR

Duties:

Ensuring prompt and friendly customer service.

Supervising the preparation, display, and delivery of food and drinks.

Handling of guest complaints.

MAC-DIC ROYAL PLAZA HOTEL, KOFORIDUA

DATE

SEPTEMBER, 2020 – JANUARY,2023

Position: SENIOR FRONT DESK EXECUTIVE

Duties:

Checking day to day activities of the front desk.

Welcoming and checking and allocation of room to guests.

Perform all check-in and check-out tasks.

Manage online and phone reservations.

ALL NATIONS UNIVERSITY CAFTERIA, KOFORIDUA

DATE

JUNE, 2015 till date Position: PART TIME SERVICE (COOK)

Duties:

Cooking and serving during business meetings, funerals, weddings and outside catering.

Bake, grill, steam and boil meats, fish and other foods.

INDUSTRIAL ATTACHMENT

Bed Time Hotel, Koforidua Guest Hotel, Capital View Hotel, Eastern Premier Hotel, All at Koforidua Eastern Region. March-May 2018.

Position: FRONT OFFICE DEPT

Duties:

Sorting and distribution post

Answering and forwarding phone calls.

Greet, communicate with and welcome guest.

J-MET HOTEL, KOFORIDUA

DATE

September, 2019 – May,2020

Position: FRONT DESK AND HOUSEKEEPING SUPPERVISOR

Duties:

Checking day activities of the front desk and housekeeping.

Handling guest complaints.

Assist and guide the front office staff through their daily duties and responsibilities.

Maintain a positive work environment.

NATIONAL SERVICE, Koforidua Technical University.

DATE

2018 – 2019

Position: Teaching assistance (Hospitality Department)

Duties:

Assisting lecturers in teaching and research

Assisting in supervising students’ practical (Lab) work.

Assisting in supervision of quizzes.

JS PLAZA HOTEL, ACCRA 2014

Position: FRONT DESK EXCUTIVE

Duties:

Providing guest with information’s.

Greeting visitors warmly and make sure they are comfortable.

Handling reservation enquires, reservations and reservations records.

LUXY SUITE HOTEL, ACCRA-CANTONMENT 2013

Position: FRONT DESK EXECUTIVE

Duties:

Providing guests with information answer their queries and deal with complaints.

Greeting visitors warmly and make sure they are comfortable.

HOTEL OBAMA (FRONT DESK EXECUTIVE) East Legon Accra July 2011 -2013

DATE

July, 2011 – 2013

Position: FRONT DESK EXECUTIVE

Duties:

Welcoming guests as they arrive at the hotel.

Checking guests in and out at the hotel.

EDUCATION

Higher National Diploma – Hospitality Management (Koforidua Technical University) 2015– 2018.

West African Senior School Certificate – General Art (Senya Senior High School, Central Region)2007 – 2011.

Junior High School Certificate - (Madina Demonstration JSS) 203 – 2006.

LEADERSHIP HISTORY

President, Hospitality Department (Koforidua Technical University) 2017-2018

Assistant House Rep (Senya Senior High School) 2011

Vice-President (Madina Demonstration JSS)2006

INTRESTS

Interested in meeting people.

Listening to music.

Swimming.

Watching very competitive soccer matches.

Cooking.

REFERENCES

1. Prof Dr. John Owusu

Pro Vice Chancellor

Koforidua Technical University

Tel: 020*******,027*******

2.Mr. Prince Osei Kofi

Head Chef

All Nation University Koforidua (cafeteria)

Tel:024*******

3.Mr. Bismark Dzisah (Manager, Mac-Dic Royal Plaza Hotel Koforidua)

Tel:050*******,054*******

Contact this candidate