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Customer Service Data Management

Location:
Pretoria, Gauteng, South Africa
Salary:
20000
Posted:
January 15, 2024

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Resume:

Kyra Pritchard

ad2r1s@r.postjobfree.com

082*******

** ********** ******, ***********

991**********

Dual citizenship: UK and South African

SUMMARY

Recent marketing graduate with a strong desire to kickstart a professional career in Edinburgh, following my move from South Africa in May 2023. While my own business is in its early stages and not yet thriving, this experience has equipped me with valuable skills in customer interaction, data management, and problem-solving. My determination and perseverance drive me to succeed in the field of marketing. With a solid educational foundation and an entrepreneurial mindset, I'm excited to contribute my skills to a dynamic team and work towards mutual success in the ever-evolving marketing industry.

EXPERIENCE

Dalton Metal Recycling, Weighbridge Administrator

August 2023 - Current

Proactive professional with experience in effectively managing the operations of a weighbridge yard, handling customers, and streamlining vehicle traffic. Skilled in greeting and assisting customers, accurately inputting data into weighbridge software, and providing necessary paperwork for transactions. Proficient in producing weighbridge tickets, advice notes, and self-bills to ensure smooth operations. Adept at acting as a first point of contact for customer inquiries and promptly resolving issues. Strong team player, capable of liaising with colleagues to maintain a steady flow of traffic. Transferable skills include exceptional customer service, attention to detail, data management, and problem-solving. Eager to leverage these skills in new opportunities.

Herringbone, Waitress

May 2023 – July 2023

Experienced waitress with a strong commitment to providing exceptional customer service. Skilled in accurately taking and delivering orders, upselling menu items, and maintaining a positive dining experience. Demonstrated ability to manage multiple tables efficiently during busy shifts and collaborate effectively with team members. Received positive customer feedback for attention to detail and professionalism. Proficient in menu knowledge and accommodating dietary restrictions. Looking to bring my customer service expertise to a dynamic team.

OFFSET, Founder

August 2022 – Current

Entrepreneur and Founder of an athletic apparel business. Demonstrated exceptional skills in business development, branding, and e-commerce. Adept at managing a diverse range of business functions, including marketing, sales, logistics, and customer relations. Looking to leverage my entrepreneurial experience and achievements to contribute to new opportunities and challenges in the business world.

Au Pair

January 2020 – December 2022

Dedicated and responsible au pair with experience caring for children of various ages. Provided dependable transportation to and from school, supervised and assisted with homework assignments, and organized extracurricular activities. Capable of ensuring children's safety and well-being while fostering a nurturing and supportive environment. Proficient in meal preparation and adaptable to changing schedules.

EDUCATION

Bachelor of Commerce (BCom) Marketing

Institution: Varsity College, South Africa

January 2019 to December 2022

The IIE Bachelor of Commerce (BCom) program equips graduates with a comprehensive business qualification essential for building a successful career in the business world. This degree offers a dynamic learning experience in the fields of business and strategic management, designed to prepare students for the evolving demands of the professional business environment. Graduates emerge with a solid theoretical foundation, complemented by essential problem-solving, critical thinking, decision-making, and strategic skills, making this degree a valuable asset in today's competitive job market.

Gap Between Education

January 2018 to December 2018

After high school, I ventured to France and England, working as an au pair and bartender. These experiences broadened my horizons, enhanced my childcare and customer service skills, and enriched my perspective on the world.

High School

Institution: Heronbridge College

January 2013 to December 2017

Sports Achievement: Awarded first team & half colours for hockey, reflecting a strong commitment to sports and a dedication to excellence throughout my high school years.

SKILLS

Integrity & Trustworthiness

Commitment & Time Management

Communication & Creativity

Teamwork

Decision-Making under Pressure

Marketing & Advertising

Web Design (WordPress, WooCommerce, Shopify)

Stock Control

Excel/Microsoft Skills

INTERESTS

Travel

Health & fitness

Horse riding (show jumping)

Scuba diving (open water level 1 qualification)

Modelling (the modelling academy)



Contact this candidate