SHABNAM MANSOURANZADEH

ad2r0f@r.postjobfree.com

Mobile: 206-***-****

QUALIFICATION SUMMARY

● Detail-oriented, focused, conscious, and reliable

● Charismatic personality focused on team building

● Active listener who gets the job done

● Friendly helper and problem solver

● Tenacious with a positive attitude

● Trilingual

● Effective written and verbal communication skills in English, Persian and Arabic PROFESSIONAL EXPERIENCES

Wine Associate, and Tasting Room Manager: October 2023-December 2023 Passion Cellars, and Cabal Cellars: Jerome, Arizona

● Maintained friendly and professional customer service.

● Educated the guests on wine varietals, wine club offerings, winery history, and winemaking knowledge.

● Served samples of wine, along with appropriate information concerning the wines to guests in both individual and group settings.

● Informed customers about the wine club and the membership.

● Exceeded Personal sales goals.

● Controlled and managed multiple POS registers, balanced cash drawers, made deposits, and kept financial records.

● Managed opening and closing duties including restocking items, and reconciliation of the cash drawer.

Hostess: July 2023-September 2023

Persian Room Fine Dining: Scotsdale, Arizona

● Hosted the customers.

● Made reservations.

● Placed walk in, online, and over-the-phone orders.

● Was a cashier.

● Served tables.

Special Customer Service, and Sales Associate: December 2022-June 2023 Home Depot: Prescott, Arizona

● Fast and friendly services to assess customers’ needs including purchases and returns.

● Provided information to customers in order to sell the entire project.

● Helped customers to make online orders.

● Received five stars for my services.

Aircraft Maintenance and Parts Associate: June 2021-August 2021 Prescott airport Regional Airport (Embry-Riddle): Prescott, Arizona

● Ordered parts.

● Labeled parts.

● Inventoried parts.

Uber Driver: December 2018- 2020

San Diego, California

● Followed Uber’s policies and procedures.

● Managed to pick up Uber customers and drove them safely to their destinations.

● Delivered customers’ deposits safely.

● Received five stars for my services.

Juice bar Manager: June 2018-November 2018

Havana Juice & Sandwich bar: San Diego, California

● Managed the juice bar.

● Managed the kitchen.

● Was a cashier.

● Prepared ingredients.

● Made smoothies & sandwiches.

● Served meals at the tables.

Sandwich bar attendant: May 2017-September 2017

Sisters European Cafe: Seattle, Washington

● Prepared the ingredients.

● Made soup, salad, and sandwiches.

● Made sauces.

● Served meals at the tables.

Director of international Communications and Contracts: May 2007-March 2016 Jondishapour Gas, Oil & Mining Company: Esfahan, Iran

● Interpreted, and translated English <=> Persian requirements and specifications including companies’ catalogs, brochures, contracts, and documents.

● Led project meetings for internal Jondishapour Gas, Oil & Mining Company and other Iranian companies, and external companies from Kurdistan, Iraq, and Dubai.

● Led Marketing by brokering deals between “Mines for Sale” and matching the needed commodity resources for Internal Investors.

● Manager of the construction of Petrochemical Power Plants, Turbine and Power Generators. Reported to the company owner.

● Project Lead for the construction of the infrastructure for Power Plants, Turbine and Power Generator Installations.

● Represented external companies on development of their functional requirements and specifications.

● Created functional and detailed needs and requirements specification documents for internal investors.

EDUCATION

Associate’s of Applied Science: Viticulture and Enology, August 2023, In Progress Yavapai College, Verde Valley Campus and Vineyard, Arizona

● Passed the course with a cumulative GPA of 4.0.

● My name was on the Dean’s list.

● 100+ vineyard hours.

Bachelor’s of Science: Aeronautical Science, Professional Pilot Track, January 2021, In Progress

Embry-Riddle Aeronautical University, Prescott, Arizona

● Currently 52 credits completed.

● 60+ Hours of flight hours on C172 Skyhawk.

Associate’s of Science: Professional Aeronautics, January 2019- 2020 Miramar College, San Diego, California

● Completed 40 credits.

● My name was on the Dean’s list.

● Transferred credits to Embry-Riddle Aeronautical University, Prescott, AZ Bachelor’s of Art: English Literature & Linguistics, September 1998-January 2004 Azad University, Boroujerd, Iran

High School Diploma: Art and Humanities, 1998

Somayeh High School, Iran

ASSOCIATIONS AND CERTIFICATIONS

● Certified in Essential Aerodynamics: stalls, spins, and safety. Air Safety Institute, March 2020.

● Certified in Helicopter - General and Flight Aerodynamics. FAA Safety Team, Aviation Learning Center. February 2020.

● Certified in Helicopter - Controls, Systems, and Limitations. FAA Safety Team, Aviation Learning Center. February 2020.

● Member at the Women in Aviation International since 2020.

● Member at the Ninety Nines, Inc. International Organization of Women Pilots since 2020.

● Certified in AutoCAD. Technical & Vocational Organization, Esfahan, Iran, August 200.

● Certified in Drawing & Drafting. Technical & Vocational Organization, Esfahan, Iran, September 2004.

IMMIGRATION

Immigrated to the United States, February 2017

● Born in Iran.

● Won the green card lottery.

● Traveled to Dubai for interviews and received an American Visa.

● Was granted permanent residency in the USA in February 2017.

● Traveled to the U.S. and initially settled in Seattle WA.

● Moved to San Diego after 6 months.

● Various jobs in Seattle WA, San Diego CA, and Prescott AZ.

● Was granted American Citizenship on July 14, 2022.

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